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Hurricane Matthew Relief Fund

by the Disaster Recovery Network at GlobalGiving
Hurricane Matthew Relief Fund
Hurricane Matthew Relief Fund
Hurricane Matthew Relief Fund
Hurricane Matthew Relief Fund

Hurricane Matthew: Frequently Asked Questions

We are so grateful for the generosity shown by the GlobalGiving community in response to Hurricane Matthew. We're also glad to see donors asking important questions to make sure their funds have the largest impact possible. The following are answers to frequently asked questions about GlobalGiving's response:

Q: What's your charity rating?

A: You can click on these logos to verify our rating.

Q: When and where did the hurricane hit?

A: Hurricane Matthew hit the vulnerable nation of Haiti on Tuesday, Oct. 4, 2016, and in the days that followed, struck Jamaica, Cuba, the Bahamas, and the U.S. southeastern coast.

Q: How powerful is the hurricane?

A: Hurricane Matthew has been described as the most powerful Atlantic storm in nearly a decade. Media outlets have already reported nearly 900 deaths of hurricane-related deaths in Haiti and more than a dozen hurricane-related deaths in Florida, Georgia, and North Carolina. The storm hit Haiti as a category 4 hurricane with winds of up to 145 mph. Thousands of homes have been destroyed and damaged in the Caribbean and along the U.S. southeastern coast.

Q: Where does the money in the Hurricane Matthew Relief Fund go?

A: All donations to this fund will support preparation, relief, and recovery in regions, including the U.S. southeastern coast, affected by Hurricane Matthew. The Fund will help first responders meet survivors' immediate needs, including food, fuel, clean water, hygiene products, and shelter. Once initial relief work is complete, this fund will transition to support longer-term recovery efforts run by vetted local organizations.

Q: What makes GlobalGiving's approach to hurricane relief different from other nonprofits?

A: First, if you donate to our Hurricane Matthew Relief Fund your donation will only ever be used to help the people impacted by this hurricane. GlobalGiving will never reallocate funds collected for this disaster to another disaster.

Here's how GlobalGiving works: the GlobalGiving community is made up of large and small nonprofits from more than 165 countries. When natural disasters strike, we are committed to connecting people and companies to vetted, locally driven organizations that are immediately responding to needs in their communities. Our priority is always to support the work that the affected community believes to be most important.

Immediately following most natural disasters, we know that large international NGOs specializing in disaster response are, in many cases, best equipped to provide initial support in affected areas. When determining whether to support these NGOs, we consider our relationship with them, their history in the country, and their track record from previous disasters. As we assemble a portfolio of disaster relief and recovery projects in the weeks and months that follow, we seek to balance efforts to ensure a transition from initial relief efforts toward long-term recovery work by locally based organizations, including projects aimed at building resilience in the face of future disasters.

Generally, we believe local organizations are best positioned to assess and to respond to needs in the long term, so we listen carefully to what local organizations deem to be most critical. Our view is that locally run organizations can nimbly and effectively provide for immediate and ongoing community needs. Getting funds to them benefits communities directly and quickly.

Read more about how this approach has helped after other disasters:

Q: What's the benefit of GlobalGiving's approach for donors?

A: For donors, GlobalGiving provides a way to help quickly and effectively without having to do a lot of research. Donors can support both immediate relief and long-term recovery with donations to the Hurricane Matthew Relief Fund. Every NGO that receives funds must commit to sending reports to donors at least quarterly, and we typically conduct site visits to check on the work being done. Donors can subscribe to receive those specific updates and from our site visits, so they can track their money and see what has been accomplished. (Sign up for updates during your donation or using the box at the very bottom right of this page.) An NGO itself, GlobalGiving also works to help companies give to the relief projects that are important to donors. Many companies use GlobalGiving to track and match employee donations to disaster relief efforts, amplifying employee impact and driving further support directly where it's needed.

Q: Beyond just fundraising support, what other support do you provide local organizations in Haiti and other areas in Hurricane Matthew's path?

A: Beyond funding and network connections, we'll also be supporting organizations in impacted areas with technical and capacity support in the coming weeks and months.

What this will look like will depend on the feedback and requests we get from our partners, but we can give you an example of what that looked like during the Ebola crisis.

In the peak of the Ebola crisis, we were able to connect our nonprofit partners in West Africa with a tech company that built them custom mobile applications to help track and monitor Ebola cases and provided smartphones to them free of charge to use those technical solutions. We also helped connect them with media sources to tell their stories, as well as other organizations on the ground so that they can collaborate better and learn from each other's experiences.

Q: What's GlobalGiving's history in Haiti and other Caribbean nations?

In 2010, GlobalGiving quickly mobilized to support local partners who were responding to a deadly earthquake in Haiti that took the lives of 222,570 people and injured and displaced thousands more. We know that the country—one of the poorest in the Western hemisphere—has yet to fully recover and is especially vulnerable to Hurricane Matthew.

GlobalGiving helped raise more than $1.7 million from over 15,000 generous donors after the quake hit Haiti. The funds were allocated to 34 local organizations providing ongoing earthquake relief and recovery. We're committed to supporting impacted communities in Haiti, Jamaica, and elsewhere in the wake of this disaster, too.

GlobalGiving has longstanding relationships with a variety of nonprofits that are working or based in the Caribbean. Our partners in the region provide a range of services, including disaster recovery, sustainable food supplies, and childhood education.

Q: How will you keep me updated about how my donation is used?

A: Immediately after a disaster we submit reports every week or few weeks describing the efforts that are being supported through the Fund, detailing which organizations are receiving funds. As time goes on, we'll share specific stories, photos, and videos from the efforts. You can see we're still reporting on how funds were used for past disasters:

Q: I saw that there is a 15% fee on donations through GlobalGiving. Can you explain that fee?

A: GlobalGiving, a nonprofit, charges 15% fee on most donations. Here's how the fee breaks down: About 3% of donations goes to credit card fees and 2% goes to the administrative costs of running GlobalGiving. The rest of the fee (10%) goes to work like identifying, vetting, and supporting organizations—most of which are local organizations. We also have a team that will work to mobilize corporate, institutional, and individual donations to these groups (many are too busy or small to have the time or connections to do this on their own). Our ability to drive further support from companies turns the GlobalGiving fee into an investment that pays off for local groups on the ground.

Q: How long will it take for my money to get to Haiti and other impacted areas?

A: We'll make disbursements from the Fund within one week of the hurricane, which means your donation could be on the ground in a bank account in 7 days or less. (This is rare for most organizations that aggregate funds as we do!) As the work turns into a long-term recovery effort, we'll disburse funds on a monthly basis.

Q: How do I know I can trust my donation to GlobalGiving?

A: GlobalGiving is a top-rated (4-star) charity on Charity Navigator, and Charity Navigator recommends GlobalGiving as a top organization responding to the hurricane. We are also accredited by the BBB Wise Giving Alliance.

If at any time you're not happy with how your funds have been used, we also offer the GlobalGiving Guarantee.

Q: Can I donate goods, such as bottled water or medical supplies, through GlobalGiving to support relief efforts?

A: Thank you very much for your desire to give what you have in order to help victims of Hurricane Matthew. GlobalGiving does not have the capacity to collect in-kind donations on behalf of our nonprofit partners. Along with the Center for International Disaster Information, we recommend that individuals give cash, and not in-kind donations after disasters. Through cash contributions, relief organizations can do more good for more people, with greater speed and sensitivity than with unrequested material donations. Cash donations provide medical and other life-saving services now, and rebuild infrastructure later. This interesting Greatest Good Donation Calculator by CIDI helps explain why sending material goods, despite the good intentions, can be costly and sometimes harmful. If you are with a company looking to donate in-kind supplies in bulk, please visit

Organization Information


Location: Washington, D.C. - USA
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Twitter: @GlobalGiving
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Funded Project!

Combined with other sources of funding, this project raised enough money to fund the outlined activities and is no longer accepting donations.

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