GlobalGiving Project Reports

See below for answers to frequently asked questions about GlobalGiving project reports. Don't see your question? Email projecthelp@globalgiving.org for more information!

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What are GlobalGiving’s reporting requirements?

GlobalGiving requires that organizations post project reports for each of their projects every three months to remain on the site. Those organizations that do not comply will be made unsearchable until they post a report.

GlobalGiving promises donors direct communication from project leaders so they can see the impact of their donations. Project reports are critical to establishing long-term relationships with donors on GlobalGiving.

How do I post a project report?

Login to Project Entry, click on the orange “+add a project” button and select a project from the drop down menu. See step-by-step guide here.

If you have limited internet access or want to save time, you can use our email-to-report feature as an alternative method to submit your project report. To submit your report via email, follow these simple steps:

  1. Login to the email you use for your GlobalGiving account and open a new email;
  2. Enter the title of your report as the subject;
  3. Draft the body of the report in your email; and
  4. Upload any photos that you would like to appear in the report as attachments.
  5. Email your report to the email address: report+[your project ID]@globalgiving.org (for example: report+9360@globalgiving.org).

See an example email here.

What should I include in my project report?

Project reports must contain content specific to the project. While you may mention upcoming events like matching campaigns, reports cannot only contain solicitations for donations. GlobalGiving reserves the right to remove links to donation options other than GlobalGiving contained in your report.

How do I write a great project report?

Great project reports help you build relationships with your donors. To give feedback to our partners about reports, we rate every report we approve on a 5-point scale. The questions we keep in our mind as we rate the report are:

What are the project report ratings?

Staff members rate your projects on a scale from 1 (poor) to 5 (excellent).  Ratings are meant to provide you with feedback about how your report compares to others on GlobalGiving. These ratings are not public and do not currently affect your rating on the site.

Rating

Reason

5

Excellent. A detailed update on the project addressed to the donors, that includes vibrant photos, tells a story of a specific individual, and moves the reader emotionally.

Read an example of an excellent project report.

4

Very good. Reports on donated funds, includes a story from the project, and shares photos. An engaging and compelling report that helps build a relationship between the donor and organization.

Read an example of a very good project report.

3

Good. An update related to the project that could be longer or include photos, but in general is a good update, directed at donors, and makes the reader interested in the project.

2

Fair. Related to project, but may not be directed at donors. Could use more content and be more emotionally compelling, perhaps by telling a story of a beneficiary or sharing photos.

1

Poor. Not appropriate for donors, perhaps information copied and pasted from another location. Does not give an update on the project. A report receiving this rating will not be approved.

Read more about creating a great project report!

What should I not include in my project report?

Project reports must contain content specific to the project. The focus of the report should be on updates to the project or stories of beneficiaries.

We ask that project leaders keep the following policies in mind when writing project reports:

Can I include a call-to-action in my project report?

Project reports are a great way to engage your donors and get them involved with your project! You are welcome to include calls-to-action in your project reports to invite  your donors to act by giving again or connecting directly with your organization. Common calls-to-action include:

Calls-to-action are great to include in project reports, however, be sure that you use them in addition to a substantial report that updates your donors about the progress of your project.

What does it mean if my report is rejected?

Reports that include elements that we asked you to exclude (such as those above) or otherwise don’t meet our criteria will be rejected. When we reject reports, it’s often because they have broken URL links or share beneficiary names, and we include a reason outlining what element might need to be fixed. Please make necessary changes and then resubmit the report for review.

How long should I make my project report?

Project reports should be about 3 paragraphs in length. Be concise but specific. Donors like to get straight to the point about how their money is having an impact!

Will my donors see my project report?

Yes! Donors are the intended audience for project reports and all the project reports you send out will go to every donor that has donated to your project (and who is still subscribed to the emails). By default, project reports are automatically emailed to your donors at 12 pm Eastern Time the day after the report is approved. You can also choose to change the timing that reports are sent out to donors by selecting a specific time at the bottom of project report editor, right above the “save and submit” button. Your organization’s reports are stored on the “reports” tab at the top of your Project Entry page. You can also see them sorted by project at the bottom of the Project Entry page. 

When is my project report due?

Your first project report is due 3 months after your project is posted on the site.  Subsequent reports are due 3 months after the previous report was posted. You can always find the due date for your next project report on the dashboard in the project entry system.

How will I be notified when my report is due?

The Project Leader designated on your project page will receive four email notifications about project report due dates. The first email will be sent out two weeks before it is due, the second the day before, the third the day after, and the fourth notification two weeks after the report was due. Consistently late project reports can hurt your Partner Rewards status. You can see at the bottom of your Project Entry when your next report is due. We also recommend that you mark due dates on your calendar as a personal reminder.

 

Frequently Asked Questions

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