Hospitality Training for Disadvantaged Youths

by Cambodian Rural Development Team
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
  1. Summary

Le Tonle training guesthouse and restaurant is a social enterprise project of the Cambodian Rural Development Team (CRDT), a non-profit NGO in Cambodia). Le Tonle Training Guesthouse and Restaurant aims to provide free theoretical and practical training to young disadvantaged Cambodians in the area of tourism and hospitality such as front office, housekeeping, cooking, and hospitality. By providing these skills in the short term, vulnerable youths are able to obtain varied and worthwhile careers and are able to live by themselves independently and support their family by sending some of their earnings back home. In the long term, the training is providing an opportunity for youth to develop themselves further in tourism professions and gives them general knowledge, which will enable them to take careers as one of the country's human resources. This will help solve the human development program in Cambodia and lift the poverty rate in the future. According to the global Multidimensional Poverty Index (MPI) from 2018, thirty-five percent of Cambodians are living in poverty, especially in the countryside.

  1. Our 8-month training program

Le Tonle's training program is recognized by the Ministry of Tourism of Cambodia under the National Committees of Tourism Professionals as a vocational certificate. Trainees are trained by our experienced trainers, many of whom were our graduates from 2008. Most of the training periods are focused on practicing and interacting with the tourism industry by supporting trainees to develop generic competencies such as computer skills and English proficiency.

  1. Progress report

Cambodia announced to reopening of its Tourism 

The Cambodian government has announced the opening of tourism as a pre-pandemic. This means tourists are allowed to get into Cambodia without restriction. Since the announcement was made, we saw a few tourists walking around the small area of Kratie. However, this recovery was less than 5% which was not good enough for the tourism business in the town to re-start as well as Le Tonle. At the same time, all of the community-based ecotourism sites that worked with us and our mother NGO CRDT reopened their village for visitors to visit. 

The team was spending time conducting solid waste management research in the town of Kratie under the support of TAF Cambodia. The survey was conducted on 120 households and 30 businesses from 5 Sangkats in Kratie Town to find out the amount of solid waste generation, plastic waste generation, and waste flow. The amount of solid waste generated by each HH on average was around 2.55kg per day (estimated by the household). However, the amount of actual waste generated weighted by the enumerator was 1.5kg on average per household per day. 0.5kg of the waste was plastic waste, styrofoam, and other plastic. 

The team also conducted one workshop on research data validation and gained more input on the research data. The workshop involved local authorities such as the city vice governor, department of transport, department of environment, waste collection company, and many other stakeholders.

At the community level, the team conducted two community meetings. One at Koh Preah community to provide advice on the management of camping tents and bicycles. While at Koh Tnoat the meeting was concentrated on preparation for the tourist group's arrival. We had sent two groups of tourists to visit these local communities. They were local tourists from Phnom Penh. Income generated to the local community was 3,240.00 USD from these two tour groups.

Regarding the graduated training, we found not much change to the employment rate. Some of them got jobs in different sectors but they are happy working in those sectors. Some switch from working to start their small businesses such as food vendors and grocery stores. There are still a lot of them who remain unemployed.

Le Tonle is reopening in October 2022. This is a definite plan set out by the management team. We have currently identified a new location for re-starting and preparing a contract (the old building was taken back by the owner).  Our next step is moving the materials into a new building. Again, one of our trainers successfully conducted in-house training for a group of tourism employees from businesses in Kratie Town under the program of HOKA.

Our current biggest challenges

  • The small number of tourists arriving in Kratie Town will not help much for Le Tonle to resume its whole operation. At the same time re-opening Le Tonle requires some start-up investment in a new building such as decoration and renovation.

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  Summary Le Tonle training guesthouse and restaurant is a social enterprise project of the Cambodian Rural Development Team (CRDT), a non-profit NGO in Cambodia). Le Tonle Training Guesthouse and Restaurant aims to provide free theoretical and practical training to young disadvantaged Cambodians in the area of tourism and hospitality such as front office, housekeeping, cooking, and hospitality. By providing these skills in the short term, vulnerable youths are able to obtain varied and worthwhile careers and are able to live by themselves independently and support their family by sending some of their earnings back home. In the long term, the training is providing an opportunity for youth to develop themselves further in tourism professions and giving them general knowledge, which will enable them to take careers as one of the country's human resources. This will help solve the human development program of Cambodia and lift the poverty rate in the future. According to the global Multidimensional Poverty Index (MPI) from 2018, thirty-five percent of Cambodians are living in poverty, especially in the countryside. Our 8-month training program

 Le Tonle's training program is recognized by the Ministry of Tourism of Cambodia under the National Committees of Tourism Professional as a vocational certificate. Trainees are trained by our experienced trainers, many of whom were our graduates from 2008. Most of the training periods are focused on practicing and interacting with the tourism industry by supporting trainees to develop generic competencies such as computer skills and English proficiency.

 Progress report little light is shining after most of Cambodia were vaccinated

The government of Cambodia announced to open the country for the first time and recommend its citizens to learn to live with the situation by practicing the safety recommendation provided by the Ministry of Health of Cambodia. The announcement was made after most population of Cambodians were vaccinated.

After the announcement starting to believe that there was a good sign interim of employment in the tourism industry. Since the professional predicted that 10% of tourism employment will be recovering in the first 6 months. Le Tonle team was observing the opportunity from previous partners and contacted unemployed trainees to prepare their information. Furthermore, our team conducted several activities at the community level. For example, we managed to distribute 24 bicycles to CBET of Koh Preah, conduct many meetings on improving the by-law, conduct camping products for Koh Preah, and print 500 folding maps for the domestic independent travelers to visit the village.

We also produced more than Facebook content for the community of Koh Preah, Koh Chang, and Koh Tnoat.

     Our current biggest challenges

  • Tourism has opened and the community is ready to host tourists. However, from the tourist generating region are not ready to travel.
  • The tourism product of Koh Preah, Koh Tnoat, and Koh Chraeng are not fit for the domestic market.
  • Limited budget in marketing and promotion as well as in product development for the domestic travelers.

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               Summary

Le Tonle training guesthouse and restaurant is a social enterprise project of the Cambodian Rural Development Team (CRDT), a non-profit NGO in Cambodia). Le Tonle Training Guesthouse and Restaurant aims to provide free theoretical and practical training to young disadvantaged Cambodians in the area of tourism and hospitality such as front office, housekeeping, cooking and hospitality. By providing these skills in the short term, vulnerable youths are able to obtain varied and worthwhile careers and are able to live by themselves independently and support their family by sending some of their earnings back home. In the long term, the training is providing an opportunity for youth to develop themselves further in tourism professions and giving them general knowledge, which will enable them to take careers as one of the country's human resources. This will help solve the human development program of Cambodia and lift the poverty rate in the future. According to the global Multidimensional Poverty Index (MPI) from 2018, thirty-five per cent of Cambodians are living in poverty, especially in the countryside.

               Our 8-month training program

Le Tonle training program is recognized by the Ministry of Tourism of Cambodia under the National Committees of Tourism Professional as a vocational certificate. Trainees are trained by our experienced trainers, many of whom were our graduates from 2008. Most of the training periods are focused on practising and interacting with the tourism industry by supporting trainees to develop generic competencies such as computer skills and English proficiency.

                Progress reportThe small town of Kratie experienced its first big outbreak of Covid-19

 In the past 3 months, the town of Kratie experienced its first biggest outbreak of covid-19. The local government reported between the 25th -28th of August 2021 the average of new cases found around 80 people a day. The local authority had shut down the market for 1 week and continued their mission on the covid-19 test to hundreds of people. The town went quiet and most businesses laid low. It was fortunate that none of our graduated students got inflicted.

The number of employment of our graduates has not changed. It was good to hear that some of them were having a good time with their family at the farm during the rainy season. One of our graduates managed to find a job during this difficult time at one of the guesthouses located around 250km from her hometown as a housekeeper. Theary mentioned it is a bit scary to work during the covid-19 but she had no choice since she needs a job to support her family. She needs to maintain her hygiene as much as possible. It is said that she won’t be able to visit her family more often than before because she is afraid that she may bring the virus to the family.

The team of Le Tonle had spent some of our time conducting some community capacity development in tourism. We were trying to make our time as useful as possible. It was challenging to gather during this time but at least we did something.

                                                  

 

 

 

 Our current biggest challenges

  • Several villages lockdown. It was hard to conduct training as planned while technology and the internet could not be integrated at the village level due to resource challenges and internet reception.

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Summary

Le Tonle training guesthouse and restaurant is a social enterprise project of the Cambodian Rural Development Team (CRDT), a non-profit NGO in Cambodia). Le Tonle Training Guesthouse and Restaurant aims to provide free theoretical and practical training to young disadvantaged Cambodians in the area of tourism and hospitality such as front office, housekeeping, cooking, and hospitality. By providing these skills in the short term, vulnerable youths can obtain varied and worthwhile careers and can live by themselves independently and support their family by sending some of their earnings back home. In the long term, the training provides an opportunity for youth to develop themselves further in tourism professions and give them general knowledge, which will enable them to take careers as one of the country's human resources. This will help solve the human development program of Cambodia and lift the poverty rate in the future. According to the global Multidimensional Poverty Index (MPI) from 2018, thirty-five percent of Cambodians are living in poverty, especially in the countryside.

Our 8-month training program

The Ministry of Tourism of Cambodia under the National Committees of Tourism Professional recognized Le Tonle training program as the vocational certificate. Trainees are trained by our experienced trainers, many of whom were our graduates from 2008. Most of the training periods are focused on practicing and interacting with the tourism industry by supporting trainees to develop generic competencies such as computer skills and English proficiency.

Progress report

We hope there will be no other time harder than this time!

The 20th of February 2021 was a nightmare for us as Cambodians and the team of Le Tonle. It was an event that we scare and don’t want to happen. Unfortunately, it is happening to us right now. The community spread of Covid019 is giving us even the harder time to fight with limited resources. Phnom Penh city is locking down and travel across provinces is banned. Tourism? Kind of dead at the moment including domestic. At the same, one of our landlords decided to increase the renting fee to 100%, which is not understandable. This gives us no choice but to eliminate one of our buildings since we cannot afford it. The good news it will still want Le Tonle to restart after the pandemic and we thought more training regarding technology will be included in the training to respond to the Cambodia industry 4.0 era (technology skills). Therefore, we are keeping the reputation alive and maintain one staff to do all of this work. 

Our current biggest challenges

1- We need to re-strategize Le Tonle. However, we have no capacity in doing this.

2- Need to find a way to respond if covid-19 is not ending in the 6 months as it might the end of our reserve resource


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Summary

Le Tonle training guesthouse and restaurant is a social enterprise project of Cambodian Rural Development Team (CRDT), a non-profit NGO in Cambodia). Le Tonle Training Guesthouse and Restaurant aims to provide free theoretical and practical training to young disadvantaged Cambodians in the area of tourism and hospitality such as front office, housekeeping, cooking and hospitality. By providing these skills in short term, vulnerable youths are able to obtain varied and worthwhile careers, and are able to live by themselves independently and support their family by sending some of their earnings back home. In the long term, the training is providing an opportunity for youth to develop themselves further in tourism professions and giving them general knowledge, which will enable them to take careers as one of the country's human resource. This will help solve the human development program of Cambodia and lift the poverty rate in the future. According to the global Multidimensional Poverty Index (MPI) from 2018, thirty-five per cent of Cambodians are living in poverty, especially in the countryside.

Our 8-month training program

Le Tonle training program is recognized by the Ministry of Tourism of Cambodia under the National Committees of Tourism Professional as vocational certificate. Trainees are trained by our experienced trainers, many of whom were our graduates from 2008. Most of the training periods are focused on practicing and interacting with the tourism industry by supporting trainees to develop generic competencies such as computer skills and English proficiency.

 

Progress reportWe are not giving up yet, we are still fighting against the crisis of Covid-19

Mid December 2020 was our taught discussion among the Management Committees (MC) member regarding the progress of Our Le Tonle vocational Training Center since the land lord would like to increase their rent back to normal after a while discount. Some of MC member wanted to close down the operation of Le Tonle since it is becoming hard for us to hold up while some still want to keep it legacy. After, one of discussion we decided to keep it. Fortunately, we managed to re-negotiate the property owner to keep the same discount leasing cost. The training is closed. We are still running our guesthouse so that reputation remains a live till the good old comes back. We did not encounter any funding luck in the past three months but we managed to find a few more jobs for our lost job employees and graduated trainees. There were four of them found a job. Two of them are working direct in tourism industry in the Capital city of Phnom Penh while the other are working as a sale person in sunglasses shop and tech company. We managed to allocate some of our standby team to engage in community capacity development project. So far, they had been breaking their limit in the industry to conduct training for Community based ecotourism sties on food & hygiene preparation and bookkeeping. It was nice to get busy during the low tourist season.

Response to COVID-19

We are not forgetting about Covid-19, therefore personal hygiene and adapting new living style are still our agendas. We are now is preparing for another domestic tourist promotion and meeting different people for any funding opportunity. Again, the employment opportunity in tourism is up and down but we are still hunting for the opportunity for our trainees and forwarded them some new skills may help beside tourism.

Our current biggest challenges

Our hold up the guesthouse will last till mid 2021 only, our next journey will up to the next decision of the management.

 

The team was conducting food hygiene and preparation for Community Based Ecotourism (CBET) food group member at Koh Preah CBET site, Stung Treng Province.

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Organization Information

Cambodian Rural Development Team

Location: Kratie Town, Kratie Province - Cambodia
Website:
Facebook: Facebook Page
Twitter: @CRDT_Cambodia
Project Leader:
Or Channy
Kratie Town, Kratie Province Cambodia
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