Apply to Join

Hospitality Training for Disadvantaged Youths

by Cambodian Rural Development Team
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths
Hospitality Training for Disadvantaged Youths

Summary

Le Tonle training guesthouse and restaurant is a social enterprise project of Cambodian Rural Development Team (CRDT), a non-profit NGO in Cambodia). Le Tonle Training Guesthouse and Restaurant aims to provide free theoretical and practical training to young disadvantaged Cambodians in the area of tourism and hospitality such as front office, housekeeping, cooking and hospitality. By providing these skills in short term, vulnerable youths are able to obtain varied and worthwhile careers, and are able to live by themselves independently and support their family by sending some of their earnings back home. In the long term, the training is providing an opportunity for youth to develop themselves further in tourism professions and giving them general knowledge, which will enable them to take careers as one of the country's human resource. This will help solve the human development program of Cambodia and lift the poverty rate in the future. According to the global Multidimensional Poverty Index (MPI) from 2018, thirty-five per cent of Cambodians are living in poverty, especially in the countryside.

Our 8-month training program

Le Tonle training program is recognize by the Ministry of Tourism of Cambodia under the National Committees of Tourism Professional as vocational certificate. Trainees are trained by our experienced trainers, many of whom were our graduates from 2008. Most of the training periods are focused on practicing and interacting with the tourism industry by supporting trainees to develop generic competencies such as computer skills and English proficiency.

 Progress report

Since the project was established in 2008 till present, there have been 276 trainees from marginalized communities around the Northeast of Cambodia and around 53% of trainees are female. Based on our records, 85% of these graduates obtained a job in tourism industry in North-Eastern regions and some have obtained careers in the big tourism hub in Cambodia such as Phnom Penh and Siem Reap.  Most trainees send 60% of their monthly earnings back home to support their families.

February 2020 saw the onset of the Corona pandemic in Cambodia. Le Tonle was fortunate to be able to still safely carry out the training for our 25 students and conduct skills tests. We conducted theoretical and practical classes based on our practical learning approach. Students completed two months of classes that were focused on housekeeping, food & beverage preparation and service as well as an English course. Students were then introduced to the real job world with traineeships in tourism industries of the Kratié province. For all of them, this provided a great chance to experiment with what they had learnt at Le Tonlé training center, challenged them in a protected environment as well as enabling them to build networks with their potential employers.

Once they came back from one-month traineeship, they had time to review the skills they acquired in their work experience and get ready for the final skill test. The skill test is divided into written and practical exams conducted by the team of Le Tonle trainers and expert staff from Provincial Tourism Department of Kratie. As a result, twenty-four of the trainees were graded as competent by the staff from DoT. Successful trainees were issued with a certificate by the ministry. After the test, they were supposed to go back home to celebrate Khmer new year before actively looking a job, but unfortunately, the COVID-19 crisis and government restrictions trainees, trainees were unable to return home for Khmer New Year and the greatly diminished tourism industry prevented any graduates from being able to secure job opportunities.

The management of Le Tonle decided to temporarily closed the whole operation of Le Tonle to prevent the spread of COVID-19 in our community and to keep everyone safe from it. Trainees, trainers and the rest of the operation team had to take an unpaid leave. The management decided to keep only a few standby team members just to work on communication and prepare for the re-opening as soon as COVID-19 is defeated.

 Response to COVID-19

Past three months of our training program was one of the most challenging in history due to the pandemic of COVID-19 and we assumed that it is occurring almost everywhere in the world. Below were our responses to the pandemic of COVID-19.

o   Changing training content to raise the awareness of COVID-19.

o   Conduct on going meetings and update on personal hygiene to trainee and working team.

o   Continue communicating with the parents of trainees, supporting their concerns during the pandemic, providing information regarding hygeine, our response as an organisation and information we have regarding the development of the pandemic.

o   Apply working from home to prevent the spread.

o   Double the hygiene management regarding Le Tonle.

o   Temporarily close the operation of Le Tonle.

Our current biggest challenges

Le Tonle is a non-profit project which aims to equip vulnerable youth with skills in tourism, create opportunities for them to generate income providing support to the CRDT community through income generated through the tourism community. Currently it is temporarily closed because tourism is directly affected by pandemic of COVID-19. The team is struggling to pay for the property leasing and its standby team who working on networking, updating job opportunity and developing the training program. The total cost this is USD 3,540.00 monthly or USD24,780.00 until the end of 2020 as we assumed that the situation is getting better which we can resume our training to more vulnerable youth who are still waiting. So far 20% of the above total cost had been raised. Le Tonle is sincerely grateful to those who supported and continue to support us during this difficult period.

Job seeking for our graduated trainees is difficult as the whole tourism sector in Cambodia is directly affected from COVID-19. Many of our recently graduated trainees who were employed before, now face unemployment and lack sources of income to sustain themselves and their families. Our standby team is currently maintaining the facilities to hopefully enable operations to return to normal as soon as the crisis ends and it is safe to do so.

Links:


Attachments: Share on Twitter Share on Facebook

Le Tonlé training center is a social enterprise which provides vocational training in the hospitality sector to economically and socially disadvantaged youth in Northeast Cambodia. The goal of the unique center is to equip young people with professional skills in the tourism sector, so as to enable them to have access to a successful career in tourism and hospitality. In addition, to receiving training in theoretical and practical skills, the students at Le Tonlé develop their capacity to work in a team, their English language skills, communication skills, as well as their confidence in the workplace.

Le Tonlé training center is recruiting and providing education for those who are left behind, and they drop off school because of the economic situation of the family. In the rural areas of Cambodia the main activity is farming, so families rely on agriculture for the most part to generate income for the household. Unfortunately, climate change is having an adverse impact on farming, so many families are living on low incomes and cannot afford to send their children to school.

Le Tonlé training center is providing free education for youth in Kratie Province. Many young people see the hospitality and tourism training program as a chance for a better future. Acquiring skills to enable them to have a reliable income, with some individuals (who had completed the training and are in employment) even sending up to 60% of their salary back home to their villages. Le Tonle training center, has a dual benefit, on one side, it provides skills to young people to enable them to find work in hospitality so as to ensure a better future for the next generations. On the other side, they guarantee additional income to the rural communities that can help in implementing the life conditions of the families, back home.

 

In the past three months, 26 students have graduated from Le Tonlé training center, and 22 of these students have already had work. It is important to underline that six of our students have now been employed as receptionists, housekeepers, waitresses and as a cook helper in Le Tonlé Guesthouse and restaurant, while 10 of the students managed to find work at NAGA hotel in Phnom Penh, in Cambodia. This is possible thanks to our trainers’ hard work in constantly looking for partnerships within the hospitality sector.

Moreover, after two months of active recruitment, on 1st December 25 new students have started the hospitality program. The new students had an orientation week and they were welcomed with an opening day celebration, which included previous students, new students’ families, and tourism enterprises from the area.

Finally, Le Tonle also received funding from The Woman’s international group, Cambodia, this funding gave Le Tonlé training center the chance to provide new uniforms, two computers and a billing machine for the center. The newly acquired equipment will be used to train our students to use proper equipment, so they acquire the knowledge to work in high-rank enterprises.

Share on Twitter Share on Facebook
23/09/2019 Mr Or Channy Hospitality/Tourism Awards
23/09/2019 Mr Or Channy Hospitality/Tourism Awards

Our 38 students at Le Tonlé vocational training center (operated by a local NGO called the Cambodian Rural Development Team) came to the end of their training program which lasted 3 months. The conclusion of a great experience that provides them skills in house-keeping and food and beverage service, they are now equipped with skills for a flourishing future in the hospitality sector. They are talented and they will succeed in life, we wish them all the best luck!

 

The social enterprise consists of the the Training Guesthouse, Restaurant and the Training Center. Between August to October 2019, Le Tonlé recruited 29 new students onto the training program. The new cohort come from rural areas in Stung Treng and Kratie Province, in Cambodia. The new students include 14 young women and 15 young men. The training of Le Tonlé focuses on two main components namely Food and Beverage Service and Room service. We also teach our students English so that they can more easily communicate with tourists once they start work. The training curriculum is developed on the basis of the Common ASEAN Tourism Curriculum (CATC) in which 7 competencies, including core, generic and functional competencies, are adopted in the four-month training. The training also integrates a one-month traineeship for students to enable them to practice their theoretical knowledge in a real-time setting of hospitality businesses in Kratie town. By the end of the training course, a skill test is conducted to assess students’ capability against the ASEAN Qualification Reference Standard. The skill test allows students to achieve a certificate of competence from the Ministry of Tourism. After completing the training program, the students then go and do an internship for 1 month with a hotel and or restaurant in Kratie Province. Following the successful completion of their internship students are able to find jobs immediately in hospitality industry. 


By supporting us, you are supporting disadvantaged rural youth to obtain a qualified certificate in hospitality. Furthermore, you are giving them a great opportunity to earn a respectable living and to kick-start a promising career. Your contribution will help us in improving the quality of our work to better suit the needs of our trainees and to prepare them for the Cambodian job market of hospitality. 

 

Photo caption

On September 23 2019, Mr. Or Channy (CRDT Executive Director) participated in the 1st Anniversary Tourism Professionals Competition and Announcement of the Online Tourism Management Training System presided over by H.E. Chea Bora, Secretary of State and High Representative H.E. Dr. Thong Khon (Minister of Tourism of the Royal Government of Cambodia), at the Phnom Penh Hotel. 

Share on Twitter Share on Facebook
LE Tonle Students now employed in our guesthouse
LE Tonle Students now employed in our guesthouse

We have recruited 38 new students to our Le Tonlé Tourism Training Center in this quarter

Le Tonlé is a vocational training center operated by a local NGO called the Cambodian Rural Development Team. Most of the staff are former Le Tonlé students. The social enterprise consists of the the Training Guesthouse, Restaurant and the Training Center. 

Between May to July 2019, Le Tonlé recruited 38 new students onto the training program. The new cohort come from rural areas in Stung Treng and Kratie Province, in Cambodia. The new students include 34 young women and 4 young men. 

The training of Le Tonlé focuses on two main componenets namely Food and Beverage Service and Room service. We also teach our students English so that they can more easily communicate with tourists once they start work. The training curriculum is developed on the basis of the Common ASEAN Tourism Curriculum (CATC) in which 7 competencies, including core, generic and functional competencies, are adopted in the four-month training. The training also integrates a one-month traineeship for students to enable them to practice their theoretical knowledge in a real-time setting of hospitality businesses in Kratie town. By the end of the training course, a skill test is conducted to assess students’ capability against the ASEAN Qualification Reference Standard. The skill test allows students to achieve a certificate of competence from the Ministry of Tourism. After completing the training program, the students then go and do an internship for 1 month with a hotel and or restaurant in Kratie Province. Following the successful completion of their internship 25 students were able to find jobs immediately in hospitality industry. 


By supporting us, you are supporting disadvantaged rural youth to obtain a qualified certificate in hospitality. Furthermore, you are giving them a great opportunity to earn a respectable living and to kick-start a promising career. Your contribution will help us in improving the quality of our work to better suit the needs of our trainees and to prepare them for the Cambodian job market of hospitality. 

Share on Twitter Share on Facebook
Practical Assessment
Practical Assessment

Le Tonlé is a vocational training center operated by a local NGO called the Cambodian Rural Development Team. Most of the staff are former Le Tonlé students. The social enterprise consists of the the Training Guesthouse, Restaurant and the Training Center. 

Between January to April 2019, Le Tonlé trained 28 young people from Kratie and Stung Treng Province, of these 13 were women and 15 were young men. The training of Le Tonlé focuses on two main componenets namely Food and Beverage Service and Room service.

The training curriculum is developed on the basis of the Common ASEAN Tourism Curriculum (CATC) in which 7 competencies, including core, generic and functional competencies, are adopted in the four-month training. The training also integrates a one-month traineeship for students to enable them to practice their theoretical knowledge in a real-time setting of hospitality businesses in Kratie town. By the end of the training course, a skill test is conducted to assess students’ capability against the ASEAN Qualification Reference Standard. The skill test allows students to achieve a certificate of competence from the Ministry of Tourism. After completing the training program, the students then go and do an internship for 1 month with a hotel and or restaurant in Kratie Province. Following the successful completion of their internship 25 students were able to find jobs immediately in hospitality industry. 

By supporting us, you are supporting disadvantaged rural youth to obtain a qualified certificate in hospitality. Furthermore, you are giving them a great opportunity to earn a respectable living and to kick-start a promising career. Your contribution will help us in improving the quality of our work to better suit the needs of our trainees and to prepare them for the Cambodian job market of hospitality. 

Theory assessment
Theory assessment
Share on Twitter Share on Facebook
 

About Project Reports

Project Reports on GlobalGiving are posted directly to globalgiving.org by Project Leaders as they are completed, generally every 3-4 months. To protect the integrity of these documents, GlobalGiving does not alter them; therefore you may find some language or formatting issues.

If you donate to this project or have donated to this project, you will get an e-mail when this project posts a report. You can also subscribe for reports via e-mail without donating.

Get Reports via Email

We'll only email you new reports and updates about this project.

Organization Information

Cambodian Rural Development Team

Location: Kratie Town, Kratie Province - Cambodia
Website:
Facebook: Facebook Page
Twitter: @CRDT_Cambodia
Project Leader:
Tola Khoun
Kratie Town, Kratie Province Cambodia
$7,633 raised of $15,000 goal
 
32 donations
$7,367 to go
Donate Now Add Project to Favorites

Help raise money!

Support this important cause by creating a personalized fundraising page.

Start a Fundraiser

Learn more about GlobalGiving

Teenage Science Students
Vetting +
Due Diligence

Snorkeler
Our
Impact

Woman Holding a Gift Card
Give
Gift Cards

Young Girl with a Bicycle
GlobalGiving
Guarantee

Sign up for the GlobalGiving Newsletter

WARNING: Javascript is currently disabled or is not available in your browser. GlobalGiving makes extensive use of Javascript and will not function properly with Javascript disabled. Please enable Javascript and refresh this page.