Project #975

Support Child & Family Wellness shops in Kenya

by The HealthStore Foundation
CFW clinics - Kibera photo 1
CFW clinics - Kibera photo 1

We're excited to announce that we've opened a new CFW clinic in the Kibera slum in Nairobi.

This CFW clinic is located next to a busy terminus and entry to one of the busiest part of the slum.  We've entered the GPS coordinates in this update so you can see it on a map, and have also uploaded 5 photos.

This particular part of the community is dominated by low income earners, the majority of whom are reported to earn $1 - $2 per day.  The majority of nearby residents walk to and from their work place to the slum; they mostly work as casual laborers in the Nairobi Industrial area.  Surrounding the CFW clinic is an area of high business activity, especially in the evening when people are coming back from work.  We hope this leads to high patient traffic at the CFW clinic.

The clinic is based in the Olympics area in the Soweto cluster, with a population of approximately 54,000 registered voters.  This community lacks basic amenities such as clean water, toilets, and electricity.

The CFW clinic is a company-operated clinic run by Hellen Larabi, a Registered Community Health Nurse.  Hellen qualified in 1997 from the school of nursing with a certificate in community health, and then upgraded to a Diploma in Nursing in 2004.  Before joining CFW in early 2014, she gained experience working for both the Ministry of Health and a US not-for-profit organization.

Congratulations to Hellen and the CFW team for successfully opening this new CFW clinic!

CFW clinics - Kibera photo 2
CFW clinics - Kibera photo 2
CFW clinics - Kibera photo 3
CFW clinics - Kibera photo 3
CFW clinics - Kibera photo 4
CFW clinics - Kibera photo 4
CFW clinics - Kibera photo 5
CFW clinics - Kibera photo 5
Nairobi slum where new CFW clinic will be located
Nairobi slum where new CFW clinic will be located

Our CFW franchise network in Kenya is poised to have served more than 500,000 people in 2013 (approximately half in store and half through outreach events), which is more than in any year since 2009.  This is very good news towards achieving our mission.  Other encouraging figures, based on annualizing YTD 2013 (Jan-Nov) results:

  • Sales to CFW franchisees:  +56% v. 2011 and +4% v. 2012.
  • Sales by CFW franchisees:  +37% v. 2011 and +5% v. 2012.
  • Franchisor spending in Kenya:  -18% v. 2011 and -4% v. 2012.
  • Test clinic sales and profitability:  We opened two special clinics in 2012 to test some new ideas.  Monthly sales of these two clinics are 2.4x and 4x the average sales reported by clinics in our network.  One of the test clinics is profitable, one is not.

Alongside this 2012-2013 progress, we have exciting plans for 2014, including opening more clinics, improving the data we collect, and continuing the iterative subsidy tests we have been conducting to learn more about our patients and learn how to attract even lower-income patients to our CFW clinics, which are already serving households surviving on only $1-$5 per day!

Thank you for your support of CFW, and Happy New Year!

In this update, we've provided a link to an article that appeared in the Daily Nation (a prominent newspaper in Kenya) on September 16, 2013.  This article reports, "A multi-million shilling fake medicines syndicate that puts lives of thousands of sick Kenyans at risk is thriving in the country, investigations have revealed.  Most of the medicines are counterfeit, expired or concoctions without any active medical ingredients."

We'd encourage you to read this article, or others on substandard and counterfeit medicines that you can find on our website.

CFW exists to distribute high-quality medicines to low-income Kenyans needing prevention and treatment for prevalent diseases.  As the Daily Nation article states, many local "clinics" and "pharmacy kiosks" are neither licensed nor operated by qualified professionals.  By contrast, CFW clinics are legal, licensed, and operated by qualified medical personnel.  We source only high-quality drugs, only allow drugs from these approved sources to be sold by CFW franchisees, protect our supply chain, and maintain an active compliance program to ensure all CFW outlets are following our standards on drug quality.

It takes a lot of effort to maintain quality standards, but that's why CFW exists.  We're proud to be serving hundreds of thousands of people per year while maintaining basic quality standards.


Congratulations to Maina Kio and the CFW team in Kenya for the excellent results so far in 2013.  Comparing January through May of 2013 to the equivalent months in 2012, we find that the CFW network in Kenya has served 11% more people in-store--and double the number of people through oureach events--in 2013.

We're on track for a great year, and appreciate everyone's support!

Along with this project update, we're including the link to a recent NY Times Op-Ed piece describing a study on the quality of TB drugs collected from 17 countries (including Kenya).  We'd encourage you to read this short op-ed piece, one of many pointing to the prevalence of substandard drugs in Africa (and elsewhere).  Such information underscores the importance of HealthStore's mission to improve access to high-quality essential medicines and basic healthcare.


Children running by CFW clinic
Children running by CFW clinic

We're pleased to announce that in 2012, we served our 4,000,000th person in Kenya since the CFW network was established in 1999!


In celebration of this achievement, we've uploaded a particularly striking photo, of children running past one of our CFW clinics.  The CFW franchise network exists to improve access to medicines and healthcare for these children and millions of others throughout Kenya, along with their families and neighbors and friends.


We're pleased to have reached 4,000,000 people in Kenya with high-quality essential medicines, basic healthcare, disease prevention, and health education.  And we look forward to serving millions more in the years to come!


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Organization Information

The HealthStore Foundation

Location: Minneapolis, MN - USA
Website: http:/​/​
Project Leader:
Greg Starbird Starbird
Vice President, The HealthStore Foundation®
Nairobi, Kenya

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