This project has national scope by assisting with health institutions in the timely diagnosis of COVID-19 patients. The specialist's own telecare, properly filling out the electronic medical record on an ex professed platform. From a CENACED website and From phone calls to CENACED. So far, we have assisted over 9,600 people with a wide range of concerns, from psychological help, to moral support, personal assitance, and other subjects.
The COVID19 pandemic in Mexico has caused social and psychological problems such as: family stress, violence, job loss, school dropouts, as well as food service support. We have records of the patients attended, of more than 9,600 psychological services where these problems are manifested. That is why, since the beginning of the pandemic, we have been offering as a priority the free psychological care service, in order to provide support to individuals and families who require it.
As a first stage in the implementation of the telecare program, training processes were carried out for young university students, as well as for psychologists. The training consisted of two objectives, the first to know technically the use of the platform, and secondly the quality process in how to serve a person who requires the service. The program is strengthened through strategic alliances.
All the population of Mexico that requires the service and help, including indigenous communities that do not speak Spanish and require a translator. Likewise, continue with the current population where 70% are of limited resources. Offer quality care and service to the entire population that requires it in order to promote health through psychological because of the effects of the covid-19 of the accompaniment
This project has provided additional documentation in a PDF file (projdoc.pdf).
