By Milica Dankova | Project Manager
Our goal is to be an effective and accessible source of help for all who need it. Anonymously, free of charge, here and now.
In 2024, on our help line we carried out:
37,954 counseling and crisis chats,
14,011 counseling and crisis emails,
15,025 counseling and crisis phone calls,
613 counseling and crisis video consultations.
In the Online Fieldwork project on social networks and streaming platforms, we intervened 26,661 times.
In 8 crisis intervention centers, psychologists provided 4,912 personal counseling sessions.
The most common topics that people contacted us with:
WE HAVE HELPED THOUSANDS OF PEOPLE, BUT IT IS STILL NOT ENOUGH.
We only managed to respond to every 10th call for help. Thanks to the support of our donors, we can expand the team, provide aid in crisis situations, and engage in preventive work with young people.
Investing in the mental wellbeing of young people saves lives and leads to positive outcomes in many aspects of life. We will continue what we are doing and find other ways to help.
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