Core Competency: job skills for rural Thai youth

by Warm Heart Worldwide, Inc
Core Competency: job skills for rural Thai youth


This project funds a community-based computer learning center that combines online with hands-on job training for disadvantaged rural youth in North Thailand. High drop-out rates leave rural youth vulnerable to trafficking for jobs outside their rural agricultural communities. With core competencies in customer service, English, computers, and hospitality, students will meet the entry-level requirements of major employers as they recover from the COVID19 lockdown.

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Thailand's rural areas suffer high rates of youth unemployment because of a lack of access to skills training. English language is required for careers in computer coding and hospitality. Before Covid-19, hospitality accounted for 17 percent of the Thai economy but could not fill 10,000 entry-level jobs a year. Coding employers had to teach college grads English. Thailand's recovery depends on the economy rebounding fast. This will require a much-improved recruitment and training pipeline.


What is required is a program designed specifically to meet businesses' needs for entry-level staff with basic English and service competency. The program must be delivered locally, online, as poor youth cannot go to urban centers to study. We can leverage the existing online content developed by leaders of the hospitality and coding industries and the facilities provided by Building Futures Thailand. An experienced teacher will support students with online learning and industry best practices.

Long-Term Impact

The program can train 100 students a year for entry-level jobs. The hospitality and coding industries have a new source of career candidates. Local communities benefit as the students are able to support their families. Building Futures Thailand is partnering with Warm Heart to expand our curriculum and capacity to implement the program. The program is replicable and can be expanded to other sub-districts and districts in Thailand and beyond.


Organization Information

Warm Heart Worldwide, Inc

Location: Phrao, Chiang Mai - Thailand
Facebook: Facebook Page
Twitter: @WarmHeartOrg
Project Leader:
Michael Shafer
Phrao , Chiang Mai Thailand

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