7 HR + Employee Experience Secrets From The Companies Employees Love Most

What makes a great employee-focused organization? These well-researched tips can lead you to an answer that’s right for your workplace.


Human resources industry leader Josh Bersin analyzed Glassdoor data to glean seven insights about the corporate employee experience in his new book, “Irresistible.”

As a social impact practitioner, you won’t be surprised that “the companies that rated high were those that consistently do good things in the community.”

Here are Josh’s seven secrets to unlocking a positive employee experience:

    1. Move from hierarchy to teams.

    “When people are given the freedom to join teams and projects that excite them, the results are amazing.”

    2. Focus on work not jobs.

    Switch to skills-based hiring instead of hiring for specific titles.

    3. Act as coaches not bosses.

    How are you helping employees become their best selves?

    4. Evolve from rules to culture.

    Bring people together and attract great candidates. Five aspects of irresistible culture are the work environment, well-being, inclusion, recognition/reward, and flexibility.

    5. Go beyond promotions to growth.

    Create collaboration, development, and skills. “…among Millennials, the opportunity to learn and advance is a stunning three times more important than salary in an employee’s willingness to recommend their company as a place to work.”

    6. Pair profits with purpose.

    Create more energy, passion, and commitment by adding purpose. “While profits fuel a company’s growth, irresistible companies are essentially institutions that garner loyalty, commitment, and energy from their employees. And in today’s service-driven world, they attract the same level of energy and loyalty from customers. Profit, rather than being a goal, is an outcome.”

    7. Shift from output to experience.

    Come together on a journey of mutual value. ​”…the most important factor in employee experience is not technology; it’s trust.”

If you want to explore other ways to improve your corporate employee experience through purpose, find more tips here.

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