The MS Trust's enquiry service continues to be a vital service for people affected by MS. Our team of experienced information officers provide help and support via a freephone line, email and Facebook. They provide evidenced-based, up-to-date information on all topics concerning MS.
So far in 2021 we have answered over 1,000 queries. Questions relating to covid, the covid vaccine, and symptoms, such as pain, were the most frequent topics discussed. We have also seen over one million views on our website.
Evidence based titles such as our Disease modifying drugs book, followed by MS and your feelings and Young person’s guide to MS were the most common publications ordered, and our covid information pages had the highest number of visitors.
“Thank you for your help and the contacts. It gives me hope that there are things we can do, and with the knowledge you have given me I can pursue the right treatment” person with MS.
This service is provided entirely free of charge and we receive no Government funding to run it.
It's only because of your kindness and generosity that we can continue to provide a friendly, reassuring and helpful voice to people with MS across the United Kingdom.
On behalf of our staff, volunteers and service users, thank you for your amazing support
With very best wishes
Rob
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