By Rob Carter | Director of Fundraising & Marketing
Dear Friend,
You subscribed to email updates from; free helpline for 110,000 people with MS in UK by Multiple Sclerosis Trust, a project on GlobalGiving. Here's the unedited update from the field:
Providing information & support to people with MS
The MS Trust's enquiry service continues to be a vital service for people affected by MS. Our team of experienced information officers, provide help and support via a freephone line, email and Facebook. They provide evidenced-based, up-to-date information on all topics concerning MS.
In the 12 months leading up to August 2019, the team answered over 3,800 enquiries. Questions relating to modifying drugs, unexplained symptoms, altered sensations and MS nurse contact details were the most frequent enquiries.
Evidence based titles such as our DMD (disease modifying drug) book, followed by Living with Fatigue and the Making Sense core pack were the most ordered publications, and an online blog relating to tingling, crawling, burning or prickling accounted for 1 out of every 17 web page views.
“Thank you for your help and the contacts. It gives me hope that there are things we can do, and with the knowledge you have given me I can pursue the right treatment” person with MS.
This service is provided entirely free of charge and we receive no Government funding to run it. It's only because of your kindness and generosity that we can continue to provide a friendly, reassuring and helpful voice to people with MS across the United Kingdom.
On behalf of our staff, volunteers and service users, thank you for your amazing support.
With very best wishes,
Rob Carter
Director of Fundraising & Marketing
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