By Rob Carter | Director of Fundraising & Marketing
Dear Friend,
You subscribed to email updates relating to; ‘Free helpline for 110,000 people with MS in UK by Multiple Sclerosis Trust’ a project on GlobalGiving. Here's the unedited update from the MS Trust:
Providing information & support to people with MS
Multiple Sclerosis (MS) is a life-long, unpredictable, complex condition, affecting the central nervous system. There is no known cure, and it is most often diagnosed in young people aged in their 20s and 30s. The impact of MS can be life changing, not just for those diagnosed but also for their family and friends.
That's why the MS Trust's enquiry service is so important. We have a dedicated, experienced team available to answer questions via; a Freephone line, email and social media. Our team can provide evidenced-based, practical and up-to-date information on symptoms and matters relating to MS, which can help ease stress and worry for many affected by it.
The need for this service is as pressing today as it ever has been. In 2018, our enquiry team dealt with 3,263 enquiries – the most we have ever received in a year.
A lady who recently contacted the enquiry service was kind enough to provide this feedback;
"The other day I called the MS Trust Enquiry Service, which I've never done before. I was bawling my eyes out and the lady I spoke to was so lovely, so kind - I'm welling up just talking about it - and she just listened and she directed me to what I could do and steps I could take and I felt so grateful for that. Kindness is such an important thing and it meant a lot to me" Lara - March 2019
The MS Trust is the only MS charity to run a fully professional enquiry service, and we remain committed to ensuring we continue to offer this service for free. We receive no central or local government funding towards any of our work, and that is why donations such as yours are so important to us.
Thank you so much for supporting the MS Trust and enabling us to continue to provide a friendly, reassuring and helpful voice to people with MS across the United Kingdom. We could not do it without your support and we are truly grateful.
With our very best wishes
Rob Carter
Director of Fundraising & Marketing
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