Help older people learn basic IT skills

by Age Action Ireland
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Help older people learn basic IT skills
Help older people learn basic IT skills
Help older people learn basic IT skills
Help older people learn basic IT skills
Help older people learn basic IT skills
Help older people learn basic IT skills
Help older people learn basic IT skills
Help older people learn basic IT skills
Help older people learn basic IT skills

"It has given me a new lease on life. I feel so involved now, I used to feel so isolated and never knew what people were talking about regarding internet, email etc. This has been a light in a black tunnel for me. The joy I feel being able to use my tablet is indescribable. I feel connected with the world again and it brings me great joy." -Bridget, Cork

These words come from Bridget, an older person who has been improving her digital skills through our COVID-safe, remote tutoring programme: Getting Started KIT (GS KIT). 

Over the last 18 months, GS KIT has been a crucial resource for keeping older people connected to their loved ones and families during periods of social isolation. We are so proud to report that since the advent of COVID, our volunteers have provided over 3,300 hours of tutoring to over 650 learners, with 7,000+ hard-copy how-to guides posted out to self-guided learners. 

Our online materials are very popular and our wonderful volunteers are continuing to support our remote classes. Many of our volunteers are coming from the corporate sector through their CSR programme and we are working with over 25 corporates currently.

We have also realised that providing a remote option for this programme allows us to reach many more people than we were able to through our face-to-face tutoring alone. This autumn, we'll be beginning our plans for restarting face-to-face classes around the country, while also developing plans to continue remote classes. We'd love to support as many learners as possible in improving their digital skills!

We are looking to update our materials and to add to the suite of training resources available to the public.

Your continued support is vital and we are so appreciative of the good will and commitment that corporate volunteers have shown through these times. 

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GS KIT Update

Since March 2020, Ireland has experienced three major lockdowns as a result of the Covid-19 pandemic.

In regards to updates on our Getting Started Keep In Touch Programme, we have provided hard copy guides of our GS KIT programme to over 2,500 older people and our Covid Tracker App guide to 4,500 people. We are continuing to provide remote tutoring to older people in basic digital skills in order to keep them informed, connected and supported. To date, there has been 1,100 classes ongoing or completed since April 2020.

Our online materials are very popular and our wonderful volunteers are continuing to support our remote classes. Many of our volunteers are coming from the corporate sector through their CSR programme and we are working with over 25 corporates currently.

We will continue to provide our remote classes until a time that we can resume our face to face, one to one classes throughout the country. We do forsee that we will retain remote training for those who are unable, for whatever reason, to come to a face to face class.

We are looking to update our materials and to add to the suite of training resources available to the public.

Your continued support is vital and we are so appreciative of the good will and commitment that corporate volunteers have shown through these times. 

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HSE and Age Action launch older-age friendly guide to COVID Tracker App


On Tuesday, 8th December 2020, the Health Service Executive and Age Action Ireland launched an older-age friendly guide – How to Use the COVID Tracker App.

The How to Use the COVID Tracker App has been designed by Age Action specifically for older people who need some support with online activities so they can use the App which helps to slow the spread of COVID-19. Understanding that a lot of older people are starting their online journey, the HSE worked with Age Action to add the How to Use the COVID Tracker App to the Getting Started KIT which helps older people get online so they can stay connected, informed and access resources.

The COVID Tracker App is a free app for mobile phones. The How to Guide helps someone to put the app on their mobile phone and use it. The How to Guide is free via post by calling Age Action on 01 873 0372 and leaving their name and address. The How to Guide can be downloaded from ageaction.ie.
Age Action will post the How to Use the COVID Tracker App along with step-by-step information on;
1.How to set up an email;
2.How to download an application;
3.How to download and use the COVID Tracker App;
4.How to use the internet.

If you would know anyone who would like a little more support to use the app or about using the internet Age Action can help them by matching with a volunteer tutor for up to five hours of remote tutoring.
Additional information on using the internet and technology can be found on https://www.ageaction.ie/how-we-can-help/getting-started-kit .

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Age Actions Getting Started Keep In Touch Programme is seeking remote volunteers:

 

As a result of the launch of our GS KIT programme as a response to older people becoming even more isolated during Covid 19 restrictions, we have to date trained over 750 older people throughout Ireland with the assistance of hundreds of volunteer tutors, mostly corporate volunteers. We have had such amazing support from many different companies, with employees taking an hour out of their day, once a week for five weeks, to give the gift of connectivity to people who really need it, espeicially at this time.

 

If you think that you could help out, please contact us:

 

Tasks:

Age Action’s Getting Started KIT aims to reduce isolation by helping older people to connect online with family and friends, by up-skilling in the use of their smart device, video communication platforms, internet and general IT skills.

Older people will be connected on a one-to-one basis with a Volunteer Tutor for up to five one-hour remote tutorials.

Tutorials will take place over the phone or by online video link, depending on the students’ level of IT skills and access to technology / connectivity.

Commitment of Time:
Volunteer Tutors are asked to give a minimum commitment is one hour per week.

Volunteer Tutors will:
• Teach learners to use Smartphone / Tablet
• Help students learn how to navigate video calling apps like WhatsApp and Facetime
• Help students learn how to upload apps in their phone
• Teach learners how to use programmes such as Skype and Zoom
• Teach learners how to navigate on internet

 

Contact us at volunteering@ageaction.ie

 

Thank you


Older people will be connected on a one-to-one basis with a Volunteer Tutor for up to five one-hour remote tutorials.

Tutorials will take place over the phone or by online video link, depending on the students’ level of IT skills and access to technology / connectivity.

Commitment of Time:
Volunteer Tutors are asked to give a minimum commitment is one hour per week.

Volunteer Tutors will:
• Teach learners to use Smartphone / Tablet
• Help students learn how to navigate video calling apps like WhatsApp and Facetime
• Help students learn how to upload apps in their phone
• Teach learners how to use programmes such as Skype and Zoom
• Teach learners how to navigate on internets

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Age Action Getting Started Keep In Touch Programme
Age Action Getting Started Keep In Touch Programme

In Ireland, Covid-19 restrictions began in mid March and as a result, our Getting Started one to one classes for older people which were running in communities nationwide in Digital Literacy had to be cancelled. At the time, we had over 500 older people signed up for classes with volunteer one to one computer tutors to encourage people to bridge the digital divide and learn about the benefits of being online.

 

Never has it been so important for older people to be online than during this current Covid-19 pandemic. Older people are more isolated than ever and the benefits of online communications and information is of primary focus right now.

 

We immediately went about adapting our very successful Getting Started Programme into the following:

 

Age Actions’ Getting Started KIT supports older people to keep in touch with their loved ones during the Covid-19 pandemic. We all are feeling the effects of social distancing, and older people are particularly impacted being asked to cocoon at home. Now it is more important than ever to keep in touch with family and friends so Age Action drew on our Getting Started programme which offered face to face digital skills classes, to create easy How To Guides.

 

The Getting Started KIT is made up of seven How To guides that will support older people to learn, use, and be confident using smartphones and applications.

 

We are providing one to one remote tutoring for people who were signed up for Getting Started classes. We are doing this with the assistance of over 400 amazing volunteers who are going to teach their learner over the phone or over vide calling, once they can get their learner to that point.

 

We have produced our GS KIT which is available to the public also and we will post out the GS KIT to anyone around the country so that they can potentially teach themselves with the clear step by step guides.

 

See below for link to all our guides and an outline of some of the other benefits of Getting Started Keep In Touch Programme.

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Organization Information

Age Action Ireland

Location: Dublin - Ireland
Website:
Facebook: Facebook Page
Twitter: @#!/ageaction
Project Leader:
Jennifer Glansford
National Development Manager, Getting Started Programme, Age Action
Dublin, Dublin Ireland
$15,589 raised of $30,000 goal
 
304 donations
$14,411 to go
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