WISER International Is Committed To Donor Engagement

Zack at WISER International wanted to build an engaged network based on empathy. His team learned storytelling techniques from GlobalGiving webinars that inspired their action plan. Read their Listen, Act, Learn. Repeat. story.



Zack and his team were preparing to discuss their donor communications when they watched GlobalGiving’s Online Fundraising Academy webinar: How to Write Earth-Changing Emails, which inspired them to do things differently. “It was an awakening to think not just, ‘what have we done well and how can we repeat it?’ but ‘what new risks can we take to improve donor emotional proximity?'”

“We’ve learned that when we may be in a rut when it comes to donor communications, we need to be more receptive to reforming our methods each and every time we communicate.”
— Zack, WISER International Project Leader


The WISER International team began to re-strategize their donor communications to prepare for their annual campaign. They also decided to go out of their email norm and began to use videos in their campaign communications.


Zack and the Wiser International team learned the importance of taking smart risks, especially when it comes to growing donor relationships. Although blind repetition can be a safe move when you are short for time, he and the team learned the benefit of staying ‘flexible and fresh’ in their external face and identity to maintain donor engagement. Check out the awesome video they came up with as a result!


How can you improve emotional proximity with your supporters? Start your own email campaign today by using our Sample Email Fundraising Campaign tool.

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GlobalGiving’s inaugural Top 10 list highlights 10 nonprofits (and five honorable mentions) that have demonstrated their commitment to impact through learning. Learn more.

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Featured Photo: WISER International used free GlobalGiving tools to improve donor engagement. Photo by WISER International.

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