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GlobalGiving + Facebook Crisis Response

Facebook’s crisis pages now feature a donate button that enables Facebook users to donate funds to support disaster recovery efforts around the world. GlobalGiving directs these funds to verified, primarily local nonprofit partner organizations in impacted areas responding to emergencies and supporting local communities. No fees are retained by either Facebook or GlobalGiving on donations made through the crisis donate button.

Facebook crisis donate button screenshot

Step 1

When a Facebook crisis page is created, Facebook users will see a donate button.

Step 2

GlobalGiving begins to identify reputable nonprofit organizations in crisis affected areas.
As soon as crisis donate button is activated

Step 3

Facebook sends 100% of funds donated through the crisis donate button to GlobalGiving.
2 weeks later

Step 4

GlobalGiving transfers 100% of donated funds as grants to vetted nonprofit organizations supporting disaster-affected communities.
3-4 weeks after crisis donate button activation
Mercy Corps, photo by Cassandra Nelson

Partner with us!

Are you a registered nonprofit organization in a disaster-prone area, working collaboratively with your community? If so, we want to hear from you! Please share your work with us by completing this form.

Frequently Asked Questions


How does GlobalGiving work with Facebook to power the crisis donate button?
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In the aftermath of a disaster, GlobalGiving identifies local, reputable nonprofits that are leading relief and recovery projects in the impacted area and distributes donations from Facebook’s crisis donate button to verified nonprofits. GlobalGiving is a 501(c)(3) nonprofit organization with a mission to accelerate community-led change. Founded in 2002 and based in D.C., London, India, and Shanghai, GlobalGiving helps nonprofits grow and become more effective and has more than 3,000 nonprofit partners in 150+ countries.

How does GlobalGiving choose which nonprofits to support through the crisis donate button?
Priority is given to local organizations responding to a specific disaster event with a proven track record of success in the impacted area, and grants from the crisis donate button are distributed to selected and verified nonprofits on a monthly basis. Learn more GlobalGiving’s community-led approach to disaster recovery.

How can I make a donation through the crisis donate button?
Visit the Facebook Crisis Response Hub to find a summary of disaster events and ways to help, including the option to make a donation to a specific disaster through the crisis donate button.

If I donate through a crisis donate button on Facebook, does Facebook or GlobalGiving keep a portion of the donated funds?
No. Neither Facebook nor GlobalGiving retain any fees on donations made through the crisis donate button.

If GlobalGiving does not retain any fees from the crisis donate button donations, how does it get resources to manage this program?
Facebook pays for the cost of administering the crisis donate program.

How fast will my money get to the nonprofit organization?
Generally, disaster relief and recovery funds are distributed to verified GlobalGiving partners within weeks of a disaster event. The timing may vary depending on the scale of a crisis and the amount of funds raised.

In instances where there is no loss of life, injury, or damage resulting from a disaster, why do I still see a Facebook crisis donate button?
Facebook publishes disaster information on its Crisis Response Hub as a public service and enables crisis donate buttons in anticipation of community interest. Once a page for a disaster is launched on the Crisis Response Hub, people may be able to donate before the impact of the disaster is fully assessed. If no loss of life, injury, or damage results from a disaster, GlobalGiving will ensure crisis button donations are sent to verified, nonprofit organizations working with vulnerable and marginalized communities.

How long can I donate to a crisis through the crisis donate button?
Each crisis donate button is featured on a Facebook crisis page for a period of no more than 60 days.

I made a donation through the crisis donate button but I don’t see a project on GlobalGiving for the crisis response I donated to.
Not every responding organization is listed on the GlobalGiving website. There are two types of instances when a disaster will be featured on both the Facebook Crisis Response Hub, and GlobalGiving: (1) a GlobalGiving partner will post a disaster relief and recovery project for a crisis that is also featured on a Facebook crisis page to help raise additional funds through the GlobalGiving crowdfunding platform, and (2) GlobalGiving has launched a Disaster Fund for a crisis for which there is a Facebook crisis page. For more information regarding GlobalGiving Disaster Funds, please visit www.globalgiving.org/disasters.

I made a mistake while donating to a crisis donate button. How do I get a refund?
If you have questions about your donation, please visit the Facebook help center: https://www.facebook.com/help/contact/162031714239823

I have a question for Facebook, how do I communicate to them?
If you have questions about your donation, please visit the Facebook help center: https://www.facebook.com/help/contact/162031714239823
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