Officer of Strategic Philanthropy

Description

Do you thrive in a team-oriented environment where you can help grow an emerging major donor program that will deliver equitable funding to thousands of nonprofits around the world?

GlobalGiving is looking for an Officer of Strategic Philanthropy to join our team.

In this role, you will be helping to build GlobalGiving’s first major gifts program that will advance the organization’s mission to transform aid and philanthropy and accelerate community-led change. Your focus will be on developing and stewarding a community of engaged donors giving at significant and strategic levels.

You will mine data to yield insights about how we can make giving delightful, habitual, and rewarding. You will be responsible for analyzing and optimizing the end-to-end donor experience to inspire repeat giving and brand loyalty among major donors and their advisors. Ultimately, your work will drive growth, helping the organization meet its goal to drive significantly more funding to community-led projects around the world for vital causes such as disaster recovery, access to education, and child protection.

You'll have the opportunity to work with a talented team of program specialists, web engineers, data scientists, and storytellers to delight donors and build GlobalGiving’s reputation as the go-to destination for safe and easy giving to thousands of causes in 175+ countries.

We have a collaborative work atmosphere where everyone’s input and ideas are valued. We’re committed to work-life balance and offer everyone opportunities to learn, experiment, and grow. Since creative, enthusiastic employees are our most valued resource and the basis for our success, we take great care in how we attract, hire, and support our employees for a successful career. If you care about collaboration, curiosity, communication excellence, and continuous improvement, this position is right for you.

Primary Responsibilities

Summary for Skimming: The Officer of Strategic Philanthropy will have responsibility for building, developing, and managing a donor pipeline, with a particular focus on engaging financial advisors and private wealth advisors and their clients in leveraging GlobalGiving’s philanthropic programs and products. This role with the Growth team will identify, cultivate, and steward a pool of current and prospective donors to support team and organizational goals for impact, revenue, and organizational sustainability.

Mission Impact, Strategy, and Revenue Generation (15%)

• Own the organization's goal for increasing funding to and via GlobalGiving by expanding our reach with specific donor segments to advance community-led giving.
• Accountable for achieving revenue and impact funding targets associated with audiences including DAFs, Foundations, Wealth Advisors and Managers, Intermediaries, HNWIs, and Estate Agents.
• Accountable for achieving revenue and engagement targets for GlobalGiving’s sustainability. This includes engaging donors in giving to GlobalGiving Funds, with a focus on operating support.
• Accountable for identifying and deploying strategies to optimize the strategic giving program by increasing revenue and/or the number of donors and institutional partnerships, adapting and adjusting product offerings, and identifying new opportunities to advance the strategy based on data and market intelligence.
• Responsible for the success of objectives and activities designed to advance the “investing in major donors” initiative as named in GlobalGiving’s 5-year strategic plan.

Prospecting, Cultivation, and Networking (40%)

• Identify, research, and qualify a portfolio of prospective donors, most notably from the donors listed above.
• Solicit partnership and major gifts, with a focus on DAFs, Wealth Advisors, and Intermediaries.
• In collaboration with other departments, develop collateral, programs, campaigns, and events to engage and cultivate this donor segment. Adapt and/or create business development, communications, and marketing materials for prospecting this audience.
• Arrange and lead external meetings in collaboration with the Director of Partnership Development and other members of the sales team. Prepare compelling proposals and presentations tailored to donors’ interests and philanthropic goals.
• Plan connections with and facilitate relationships for this donor audience with key staff and leadership, such as executive team members.
• Participate and lead industry networking efforts that build GlobalGiving's profile as a leader in philanthropy. Represent the organization at internal and external events, establishing yourself as a “go-to” resource for individuals and advisors in the philanthropic community.
• Leverage tools and networks to make connections as well as identify opportunities to attract new partnerships, including but not limited to speaking engagements, educational/engagement events, and marketing campaigns.

Major Donor Stewardship (30%)

• Maintain a portfolio of major donors with regular communication and engagement through meetings and phone correspondence with a focus on retention, increased support, and growing the number of products/offerings a donor engages with.
• Provide excellent customer service as primary contact for any partnership issues; partner with other teams (Product, Operations, Customer Service, Program) to ensure resolution; prompt response to external customer needs is paramount.
• Collaborate with other departments to ensure we can operationally execute the parts of any individual giving product. Act as the point of contact for all invoices and agreements. Provide a seamless hand-off, if applicable, to the appropriate team members to deliver on commitments.
• Support the Growth team and the rest of the organization in times of disaster response to meet the urgent needs of impacted communities and the donors eager to support local organizations. This could include working after hours or over the weekend to ensure timely responses.
• Provide exceptional service to donors, intermediaries, and the nonprofit partners involved in the donor partnership.

Data Management, Market Intelligence & Reporting (10%)

• Maintain accurate records in Salesforce. Ensure all interactions are planned and tracked in the appropriate system.
• Track progress toward fundraising goals and evaluate the effectiveness of fundraising activities. Report back to teams and leadership as appropriate.
• Contribute to the organization’s emerging business and market intelligence efforts, keeping a pulse on relevant market intel and feeding that back into the organization for strategy.
• Participate in reporting efforts as needed for regular reporting both internally and externally.

Product & Service Development (5%)

• Utilize customer and market data to recommend enhancements to existing and develop new products and services that will grow the strategic giving program.
• Partner with the Program Team to provide nonprofit recommendations to donors based on their philanthropic interest areas.
• Ensure partnerships are efficient, leading to a positive investment and/or impact return, and advancing organizational goals for more equitable funding.

Requirements

Required Qualifications

For our team to be a great fit for you, the following qualifications should resonate with you:

• Twelve or more years of experience in a growth-oriented position focused on donor engagement and major gifts, ideally with contacts and experience with DAFs, Wealth Advisors, and Intermediaries.
• Ability to conceive, plan, and execute a major gifts program to support organizational growth goals.
• A track record of success using various data sources to discover trends and inform donor segments, product development, and market positioning.
• Willingness to be hands-on in a role that is new and requires a high level of energy, creativity, and professionalism.
• Superior interpersonal skills and ability to communicate professionally with a culturally diverse group of colleagues and donors. Demonstrated experience working with Product Managers and Engineers a plus.
• Ability to communicate ideas effectively, to listen to others' ideas, and to collaborate to arrive at great solutions.
• Excellent organizational and project management skills and ability to prioritize workload in a timely manner to complete assignments with many deadlines and competing requirements.
• Experience working with a CRM tool such as Salesforce.
• An in-depth understanding of the various gift vehicles available to donors and their tax implications.
• Experience with DAFs, Wealth Advisors, and Intermediaries and specifically navigating this donor segment.
• A passionate belief in the mission of GlobalGiving and a commitment to our core values

Preferred Qualifications

In addition, the ideal candidate would also have some or all of the following qualifications:

• Experience with giving platforms, and/or SaaS software a plus.
• Experience in creating and implementing giving initiatives and strategies such as board engagement, donor engagement, donor recognition programs, and special projects/campaigns.
• A continuous learning orientation (as demonstrated through professional development experiences) and an aptitude for coaching.
• A self-starter who thrives in a fast-paced, complex environment.
• Proficiency with Google Suite and a working knowledge of search functions for donor research purposes.
• Proficiency in French or Spanish.
• Advanced certification such as Chartered Advisor in Philanthropy (CAP), Certified Fund Raising Executive (CFRE), Advanced Certified Fundraising Executive (ACFRE).

Salary + Benefits

Salary range: $90k to $130k

Benefits include flexible work hours, remote work options, up to 5 weeks of paid time off per year, professional development opportunities, and a meaningful job where you can go home at night and say, "Today, my work helped more than 700 kids get their essential health and educational needs met." (One of many true stories.) And of course, we've also got you covered with benefits like health care, dental/vision, paid family leave, paid sabbaticals, commuter benefits, and 401K.

Location

This is a full-time position reporting to the Vice President of Growth. GlobalGiving is a hybrid workplace allowing for frequent remote work. While candidates based in the greater Washington, DC area are preferred, we will consider strong candidates who wish to work remotely. If you intend to apply as a remote worker, be prepared to speak about your experience with remote employment in the recruitment process. Remote candidates would be expected to work US/Eastern time for team collaboration and work continuity.

Applicants must reside in the United States. Applicants must be able to demonstrate that they have legal authorization to work in the United States for the duration of this permanent position. GlobalGiving does not sponsor employment visas.

In efforts to safeguard the health of our employees and their families, GlobalGiving requires all employees to adhere to GlobalGiving’s COVID-19 Policy and Procedures upon their start date.

We are an equal opportunity employer and value diversity in our organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.