The Modern Slavery & Exploitation Helpline

MODERN SLAVERY & EXPLOITATION HELPLINE

In 2024 the Helpline responded to 11,464 calls, web forms and app submissions, indicating 4,839 potential victims across 2,089 cases.

Our expert advisors handled a wide range of complex cases, from labour and sexual exploitation to criminal exploitation and other forms of modern slavery. They work to build trust with victims, offering guidance and connecting them to recovery services or law enforcement to help them escape exploitation. 

For the first time since the inception of the Helpline in 2016, females were the most prevalent gender for potential victims in 2024. The Helpline indicated The main type of exploitation affecting females was sexual exploitation, followed by labour exploitation and domestic servitude.

In 2024, we collaborated with Border Force on Operation Karetu, which educated young people on how to avoid exploitation while working abroad.

The Helpline team provided 1,579 referrals in 2024 to agencies including the police, local authorities, HMRC, the Gangmasters and Labour Abuse Authority and NGOs.

New referral pathways were established with the following organisations to ensure survivors can access the support they are entitled to: West Midlands Anti-Slavery Network, A21, Migrant Help, and Bristol Modern Slavery Operational Partnership.

The emergence of newer visa routes, such as the seasonal agricultural workers' scheme visa and the health and social care visa scheme, has introduced and embedded additional vulnerabilities and risks into the UK labour market. We aim to bring a multi-agency coordinated response.Our unique data continues to inform decision-makers and is recognised as a significant benefit to strategic discussions.

For those experiencing exploitation, the Helpline can be the first step toward safety and freedom. Behind this vital service is a team of dedicated advisers who offer reassurance, advice, and urgent assistance. Here, they reflect on the impact of their work and what it means to be on the other end of the line.

"Working on the Modern Slavery & Exploitation Helpline is incredibly rewarding. Every day, I can support people in vulnerable situations and knowing that I can make a difference fills me with pride. The work constantly challenges me to think critically, adapt, and grow – not just as a professional, but as a person. I’m always learning, whether it’s deepening my understanding of modern slavery, refining my communication skills, or becoming more resilient in high pressure situations. This role pushes me to be a better version of myself, and I’m grateful to be part of such meaningful work."

Georgie, Senior Helpline Advisor

Conclusion:

 With the changing economic and political landscape, the independent role of the Helpline is crucial, and we’re grateful for donations that enable this for victims.