By Krishnakuntala Banerji | Communication Manager
The last few months have been as unprecedented for us as they have been uncertain. Even before the COVID-19 crisis hit the most critical point, it was obvious that many were at risk of contracting the virus and even succumbing to it.
Our communities, whose poverty stricken lives often prevent them from having strong health, were at risk too. Even though our focus is on primary care, it was time to spread awareness about the preventive measures that could keep them safe. The lack of proper educational opportunities in remote rural areas meant that we had to teach them the different measures of hygiene while also encouraging the communities to stick to them.
Our solution was educating our patients and giving them the means to practice it.
While our team members spoke about the hand-washing techniques and the importance of social distancing, we also handed out soaps to our patients and their accompanying family members. We spoke to them about the outbreak and explained that the methods could shield them as well as others in their communities.
Our efforts in maintaining the quality of care for our poor patients has always rewarded us with community members having greater faith in modern medicine. This time the faith helped them listen to us and understand the advice.
With the simple but effective tools of protection our communities now have much greater degree of safety from the virus.
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