By Natalie A Bryant Rizzieri | Executive Director & Founder
Dear Donors--
We ask the staff to reflect each year on their work, their vocation as caregivers and their relationships in the home. We try to encourage our staff to identify with all of our residents, especially those who at first glance seem to be “other.” The responses this year are particularly poignant in light of our long endeavor that often felt fruitless. It was not too long ago that Sassoon and Anna were still living in institutions, not considered “fully human” by most people in Armenia—including, at times, our staff. The following staff reflections are a testament to the way that culture can begin to change one person at a time.
Describe your relationship with each resident: There is no one at Warm Hearth who does not love Sassoon. He is so kind and transparent. I am very attentive toward him and love having conversations with him. He is also attentive toward others.
Give a specific example from your daily life with the residents about how you are growing in forgiveness and celebration: When a resident has a behavior problem my forgiveness is in that I approach him or her with an attitude of understanding and tolerance. I try to understand the triggers and reasons behind the negative behaviors. I try to be empathetic. When I came to Warm Hearth yesterday morning, one resident was very restless; she could not control herself. I tried talking to her and was empathetic toward her – by resting my hand on her shoulder. I took her upstairs to her room, all the way showing that I wanted to help her. She was able to pull herself together and began talking with me.
Give a specific example from your daily life with the residents about how you are growing in the value of simplicity: This is a very important characteristic in interacting with the residents. I never isolate myself when I am with them. I behave as if we are equals. This way they are able to interact with me and trust me with their problems. My favorite thing about this work is the joy the residents give me. It is pleasant when one gives the residents such a small thing – a little bit of knowledge one has acquired through the years – and in return one receives such tremendous love, which can never be replaced. For me, giving [the residents] joy is a life.
My favorite thing about this work is the joy the residents give me. It is pleasant when one gives the residents such a small thing – a little bit of knowledge one has acquired through the years – and in return one receives such tremendous love, which can never be replaced. For me, giving [the residents] joy is a life.
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