Equilibrium A New Standard for Ending Homelessness

Progress You Made Possible: A Stronger, Smarter Response to Homelessness

Thanks to your ongoing support, Houston is making real progress toward Equilibrium—a future where no one sleeps outside while awaiting help, and everyone who falls into homelessness receives a housing intervention within 90 days. With your donation, you’re helping us scale the programs and partnerships needed to build a more responsive, equitable, and sustainable system for the long term.

System Innovation

• We launched our first community-based hub, in partnership with the Houston Recovery Center (HRC), who dedicated some of their overnight beds to support our system’s work toward ending street homelessness. HRC is a central location where people experiencing homelessness can easily access a safe place to sleep and a connection to housing and support services.
• We’re improving how organizations share information and coordinate care, working more closely with groups like United Way/211 and local health providers to ensure people get the help they need faster.
• We’ve also made the process of connecting to help faster and smoother by improving our referral and intake system (called Coordinated Entry) and linking it more closely with the 211 Helpline.

Progress Toward Equilibrium

• In November, we decommissioned the encampment at Allen’s Landing, offering housing to every individual identified. Of the 31 people sleeping there, 16 moved directly into housing, and 15 self-resolved or declined placement.
• In downtown and midtown, we launched a new approach combining late-night outreach, overnight beds at the Houston Recovery Center, and morning case management, reaching people who are often missed by traditional daytime efforts. One example of this was our outreach between the Bayou Music Center and the Library in March 2025. Over the course of that effort:
• • 86 individuals engaged with outreach teams (74 unduplicated)
  • 55 people spent the night at the Houston Recovery Center (44 unduplicated)
  • 22 met with a case manager the following morning (18 unduplicated)
  • 15 individuals ultimately received a resolution, such as housing or a referral to longer-term services
• We’re expanding this approach to the transit system through a new partnership with METRO, Houston’s public transportation provider, identifying individuals in need, offering immediate referrals, and coordinating services in real time.

Connecting People to Help—Faster and More Effectively

In February, we trained 13 new Coordinated Entry (CE) Assessors, expanding our system’s ability to connect individuals to the right services at the right time. Of these, five Assessors shadowed our team at The Beacon, gaining hands-on experience in conducting assessments and navigating the CE process.

One of the most powerful demonstrations of our progress came during February’s winter storm. As warming stations opened across the city, our Coordinated Entry team sprang into action. Carmen Carreon, our CE Associate, provided in-person support at the West Gray location, while Scot More and Glenice Thomas managed the citywide support line—ensuring a coordinated response across multiple sites. This effort, made possible by expanded training, improved system design, and cross-agency collaboration, led to 15 individuals—who may not have otherwise sought help—being assessed and connected to services in real time.

Together, we’re not just responding to homelessness—we’re building a future where it’s rare, brief, and non-recurring.

Thank you for believing in this work and in the people we serve. Your continued support brings us closer to ensuring no one has to sleep outside while waiting for help.