Legal Help for Domestic Violence Victims

Staffed by trauma-informed, victim centered attorneys, the National Network to End Domestic Violence (NNEDV)’s WomensLaw project provides support for victims of domestic and dating violence, sexual assault, and stalking, empowering them with the information they need to understand their legal rights, determine what steps they can take, and confidently navigate court processes on their own. WomensLaw does this through our free, confidential Email Hotline and through the free, accessible materials on the WomensLaw.org website.

The WomensLaw Email Hotline is the first and only national hotline of its kind, providing free, confidential legal information and support for survivors, their advocates, and their loved ones in both English and Spanish. WomensLaw responds to every Email Hotline inquiry it receives, providing personalized legal information and referrals for 4,000 to 5,000 people annually. 

From November 1, 2022 to March 31, 2023, the WomensLaw team worked directly with 1,660 victims, survivors, and their friends, advocates, or family members through our Email Hotline. We frequently correspond back and forth with the people who write in, and many are grateful for our assistance and support, as users shared below:

“I really wanted to thank you for the thorough reply. I have gone to so many places for guidance / advice, and this is by far the most thoughtful insight I got. I am also thankful that you did not minimize my concern or say that I was overreacting.”

WomensLaw Email Hotline User, November 2022

 And:

“Thank you for your response. The information you have provided me has been extremely helpful and given me a great understanding in the way the system works.” 

WomensLaw Email Hotline User, March 2023

We answer questions and provide our expertise on a wide range of topics including custody, divorce, relocation, and restraining orders. Often, victims or their loved ones are writing in to us to get basic legal information about their situation when they cannot find legal representation. Although we do not provide legal advice, we can explain relevant laws to help the victim to make an informed decision. It is especially rewarding when someone tells us we explained the information in a way that was easy to understand and lets us know the information helped them feel supported and safe. Here is one such reply that we received on the Email Hotline:

“Muchas gracias. Si no es fácil todo lo que me tocó vivir, pero si ahora me siento más segura lejos. Les agradezco mucho la información y el tiempo que se han tomado en contestarme.” [“Thank you so much. Everything I had to live is not easy, but now I feel safer far away. Thank you very much for the information and the time you have taken to answer me.”]

- WomensLaw Email Hotline User, March 2023

In October, WomensLaw launched a new chat feature integrated into the Email Hotline. Through this platform, Email Hotline users can live chat with an attorney to ask follow-up questions related to their Email Hotline inquiry. The embedded chat feature is unique because it preserves the chat discussions within the larger Email Hotline correspondence, unlike other Hotlines offering live chat that erase the conversation when the chat ends. This feature allows the survivor to come back to the information provided via chat and it helps WomensLaw staff better answer follow-up questions from the survivor related to the live chat or their Email Hotline correspondence. The response to the new embedded chat feature has been positive, with one user sharing: 

“Just being able to chat back and forth is a blessing. I felt cared for and listened to. Posting links to correlate with info given is also VERY helpful.”

- WomensLaw Email Hotline Chat User, December 2022

From November 1, 2022 to March 31, 2023, 2,372,680 people accessed the life-saving information housed on WomensLaw.org.

The team of attorneys at WomensLaw is constantly updating the legal information and resources on the website to make sure that website information is current with changes in the laws. The WomensLaw team is also continuosly adding new information useful for victims and survivors of abuse. Between November 1, 2022 and March 31, 2023, we made dozens of updates, including:

• Based on 2022 additions to Oklahoma law, we updated the two questions entitled “What is the legal definition of stalking in Oklahoma?” to include the definition for “course of conduct” in our Oklahoma Stalking Protective Orders section and Domestic Violence Protective Orders sections. We also updated What is a stalking protective order? What steps must I take before filing for the order? in our Oklahoma Stalking Protective Orders section to explain that the law requires police to serve a “Stalking Warning Letter” upon the accused after a report of stalking is made. In the Oklahoma Victim Protective Orders section, we hyperlinked the crimes that qualify someone for an order to the statutory definitions to make comprehension easier in What acts of violence can qualify me for a victim protective order? These updates were made in English, with Spanish translation of these materials anticipated to be completed in the coming months. 

• We translated into Spanish the Kansas Protection from Abuse Orders and the Protection from Stalking, Sexual Assault, or Human Trafficking Orders sections, eight recently updated questions in our Illinois Workplace Protections page, and the Michigan Custody page.

• We created the question called If I move to a new state, can I transfer my child custody case there? in English and Spanish in our New Jersey Custody section.

• We re-wrote the answers to How is the amount of child support determined? and When and where should I file for child support? in our U.S. Virgin Islands Child Support page. We also created a new question called How will I get the child support payments owed to me? and added three related statutes to our Selected U.S. Virgin Islands Statutes page.

• We created three new questions: What is usually included in a parenting plan?, Can a grandparent or step-parent get visitation?, and What can I do if the other parent violates the parenting plan? in our New Hampshire Custody section and added two related statutes to our Selected New Hampshire Statutes page.

• Based on 2022 amendments to the law, we revised What is an injunction against harassment? to delete the part of the definition that defined harassment as “any contact if the person is the victim of a crime that was committed by the defendant.” In our Arizona Injunctions Against Harassment section, we also we updated three questions to reflect how permanent orders of protection now last two years instead of one. We also updated What types of protection orders are there? How long do they last? to reflect the fact that emergency orders now last seven calendar days instead of 72 hours in our Arizona Domestic Violence Orders of Protection section. These changes were made in both English and Spanish.

• We created a new Rhode Island Custody page. This page has 16 new questions that can help a survivor identify how abuse is considered within custody proceedings in their state, the steps to file for custody, and how a judge will make a decision. We also uploaded nine custody sections of the law to the Rhode Island Selected Statutes page.

The changes and improvements listed above represent only a handful of the updates to WomensLaw.org between November 1, 2022 and March 31, 2023. See everything we did on WomensLaw.org on our What’s New page.

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Links:

• Domestic and dating violence legal information and Email Hotline
• Get Involved and Learn More about Domestic Violence