Juvenile Victim-Offender Mediation

by Center for Conflict Resolution
Juvenile Victim-Offender Mediation
Oct 30, 2017

Family Solves Their Problem

Lara, 17, and Jaclyn, 20, are sisters. They were arrested together four months ago. Lara was accused of illegally giving her older sister a 20% discount at a department store where Lara was employed. Store security saw them on camera and called the police. The sisters were arrested and escorted from the store in handcuffs.

When the sisters came to mediation, Jaclyn’s case was in criminal court and the family was worried that the outcome would affect her ability to go to medical school. Lara’s case was being heard in juvenile court and her record was eligible for expungement in six months if she did not get into trouble again and successfully completed a program designed by the court. One of the requirements for Lara was that she participate in mediation through CCR. The department store did not send a representative to the mediation at the courthouse, so CCR held a family mediation with Lara and her father, Luis.

Luis began the mediation by expressing his concern that he and his family are part of a small community and he didn’t want word of his daughters’ arrests to get out. He built a successful business since moving to the United States and said that he works hard to give his children everything they might need or want. All he wanted was that his daughters work hard in school and bring pride to the family.

Lara explained that she felt her parents didn’t give her the same level of trust that they did Jaclyn. She wanted to prove that she could hold down a job and still get good grades in school. She also wanted to impress Jaclyn with her new position, and so she arranged for a discount on merchandise her sister purchased.

Over the course of the mediation, Lara acknowledged that she did something wrong and hadn’t thought through the consequences. She never considered how this might affect her family, especially her older sister. Luis acknowledged that he needs to improve communication with his daughters. He had been too busy working in his store and he felt badly about not paying more attention to what was going on in the family.

At the end of the mediation, Luis agreed to spend some time each evening connecting with his daughters. Lara agreed that something like this will not happen again, and that she will be more careful to consider the impact of her actions on the family in the future.

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Organization Information

Center for Conflict Resolution

Location: Chicago, IL - USA
Facebook: Facebook Page
Project Leader:
Cassandra Lively
Chicago, IL United States
$57,173 raised of $75,000 goal
265 donations
$17,827 to go
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