By Katherine Wilkins | Director of Development
Give an Hour offering secure and confidential mental health care sessions for Helpouts, Google's new service for getting help over live video
Helpouts by Google is a way for individuals anywhere in the world to connect with experts via live video in a wide range of categories, from computers to cooking to counseling. Within Helpouts, individuals can book on-demand video sessions or schedule sessions in advance. Give an Hour will bring a network of licensed mental health professionals to the platform. "Helpouts' mission is to connect experienced, skilled, passionate people who want to give help to people around the world who need it, which aligns perfectly with Give an Hour's mission of providing free mental health services from a network of licensed mental health professionals donating their time," says Barbara Van Dahlen, founder and president of Give an Hour. Veterans who live where there are no mental health providers or who are physically unable to travel from their homes will now have easy access to mental health care. Helpouts, which supports HIPAA-compliant providers, is confidential and secure and will remove barriers such as geography and mobility, allowing individuals to receive help wherever they live. Helpouts can be accessed 24/7 from a computer or mobile device. "This platform, I believe, will revolutionize the way mental health professionals are able to offer their services," adds Dr. Van Dahlen. "We are proud to be working with Google to refine this innovation," she says. Helpouts is a natural extension of Google's mission. There is a lot of information that is not documented on the web--it's in people's heads, it's informed by personal experiences. We believe Helpouts is an easy and efficient way to bring this kind of information to the world," says Udi Manber, who leads Helpouts for Google. "Our goal is simple: help people help each other. We want to use the convenience and efficiency of the web to enable everyone, no matter where they are or what time it is, to easily connect with someone who can help." As this platform is launched, Give an Hour providers will be available via Helpouts in California, Illinois, Massachusetts, New York, and Washington, D.C., to give services within their state. "Give an Hour is excited to begin this new era in mental health care. Over the coming weeks and months we will be adding more states as we move toward national coverage," notes Dr. Van Dahlen. Google is a proud supporter of the U.S. military veteran community and deeply committed to helping all service members and military spouses make a successful transition to civilian life. GoogleForVeterans.com, youtube.com/veterans, and VetNetHQ.com are some of the many ways its products are helping veterans and military families pursue their goals.
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