Connectivity for Hurricane Dorian first responders

by NetHope, Inc.
Connectivity for Hurricane Dorian first responders
Connectivity for Hurricane Dorian first responders
Connectivity for Hurricane Dorian first responders
Connectivity for Hurricane Dorian first responders
Dec 18, 2019

Update from the Bahamas - 12.12.2019

Bahamian storm survivors at a shelter
Bahamian storm survivors at a shelter

On September 1, 2019Hurricane Dorian struck the Bahamas and had a devastating impact on the nearly 400,000 residents of this island country. Along with the loss of life and the destruction of the infrastructure, the country's communications lay in ruins. In order for first responders to communicate to organize recovery efforts, communications networks needed to be set up. This is where NetHope came into the picture. Utilizing our collaborative network of nonprofit members and tech partners, we deployed a team to assess communication needs. From that, a team of trained members and partners deployed, eventually installing 50 network hubs that connected 149 clinics, schools, community shelters, government offices, and other sites helping storm survivors.

These emergency connectivity hubs allowed response organizations to distribute food, medications, help the sick and injured, and provide recovery assistance to dozens of responders and thousands of Bahama residents. These hubs became a powerline for aid responders and a lifeline for residents.

Beginning in mid-December, NetHope technicians were able to return to the Bahamas and remove these temporary networks as the more permanent networks came back online.  

Over the course of the Bahamas response (Sept-Nov), NetHope served 1718 unique users across 48 sites (23 on Abaco and its surrounding cays, 14 on Grand Bahama Island, eight on New Providence/Nassau, and three in other cays). To serve our members and Bahamas communities, NetHope worked with teams from Facebook, Google, and Cisco to deploy 25 LTE modems and three VSATs to provide backhaul, which was distributed using Cisco, Ubiquiti, and Redline networking gear. 

Your support has been vital to our ability to bring these emergency networks to response efforts as a "stop-gap" measure to help responders and residents. 

Visit here for the first blog post about the project.

See a 3-minute video overview of the project.

For a blog post about the impact connectivity had for a rural clinic on the island of Abaco, visit here.

A school receives connectivity from NetHope
A school receives connectivity from NetHope
Setting up connectivity in a shelter location
Setting up connectivity in a shelter location


Share on Twitter Share on Facebook

About Project Reports

Project Reports on GlobalGiving are posted directly to by Project Leaders as they are completed, generally every 3-4 months. To protect the integrity of these documents, GlobalGiving does not alter them; therefore you may find some language or formatting issues.

If you donate to this project or have donated to this project, you will get an e-mail when this project posts a report. You can also subscribe for reports via e-mail without donating.

Get Reports via Email

We'll only email you new reports and updates about this project.

Organization Information

NetHope, Inc.

Location: Fairfax, VA - USA
Facebook: Facebook Page
Twitter: @NetHope_org
Project Leader:
Jennifer Childs
Fairfax, VA United States

Funded Project!

Combined with other sources of funding, this project raised enough money to fund the outlined activities and is no longer accepting donations.

Still want to help?

Find another project in Bahamas, The or in Disaster Response that needs your help.
Find a Project

Learn more about GlobalGiving

Teenage Science Students
Vetting +
Due Diligence


Woman Holding a Gift Card
Gift Cards

Young Girl with a Bicycle

Sign up for the GlobalGiving Newsletter

WARNING: Javascript is currently disabled or is not available in your browser. GlobalGiving makes extensive use of Javascript and will not function properly with Javascript disabled. Please enable Javascript and refresh this page.