BakerRipley/ Hurricane Harvey Relief

Stories from the Recovery: Prayers Answered 

“I knew the keys to my success were Dorothy and Robin with BakerRipley. They made me feel comfortable, I prayed for them and I trusted they would help me get my home put back together – and they did!” - Betty, BakerRipley Disaster Recovery Neighbor

The last day of the 2018 Hurricane Season is Friday, November 30 and this year the Southeast Texas coast escaped a direct hit, but others weren’t so lucky. Hurricane Michael dealt a crippling blow to the Florida panhandle and Hurricane Florence ravaged parts of South Carolina. One Westbury resident knows all too well the long road to recovery that’s ahead for these hard-hit areas.

“My house is special to me; family memories envelope me like a comforting hug,” Betty said. “My husband and son, who have both passed, did everything they could to make this place safe and comfortable for me and I couldn’t let water take away their efforts – I had to fight for it.”

Betty rode out Hurricane Harvey at her daughter’s house in Sugar Land and around 4:30 a.m. on Sunday, August 27, 2017 she got a call from her neighbor who said the water was above her knees inside her home. That’s when the prayers started.

“It was the most helpless, devastating feeling. I lost so many sentimental things. I’d saved postcards from my son (who has since passed) while he was in the military overseas,” Betty said with a tear welling up in her eye.

Betty had 27 inches in her 1960’s ranch-style home of 38 years. Miraculously, her dining room table and chairs weathered the storm along with two other items, but that’s it.

“Everything in her now-renovated home has been donated by BakerRipley, Willow Meadows Baptist Church where she’s a member, her family and her friends,” BakerRipley Housing Specialist Robin said. ”Non-profit groups like BakerRipley and churches like hers are critical to shrinking the time between the disaster and a person’s recovery. I’m glad I could be a small part of that.”

The 87-year-old matriarch of the family had no flood insurance. She applied for FEMA assistance four times and finally received $34,000, but it wasn’t nearly enough to pay for the six-figure restoration quote she’d received. Betty relied on the generosity of her fellow church members to get her carpet ripped out and house cleared out.

“One of the church members is an inspector and he did a mold test for me,” Betty Said. “Some of the members came to help muck and gut my walls. Another non-profit group from Central Texas came in to complete the sheet rock installation.”

Betty tried to applying for a loan to finish repairs, but got denied. Desperate, she called 2-1-1 Texas/United Way HELPLINE and in early December her prayers were answered when she connected with a BakerRipley Disaster Case Manager.

“I will never forget her,” BakerRipley Disaster Case Manager Dorothy said. “She told me she had faced rejections by other agencies and she flat out asked me, ’Was something going to get done?’ I answered, ‘I think we can help you.’ My job is to earn my neighbors trust and I’m glad I earned hers.”

Betty chose our Homeowner-managed Restoration route. Work started on paint, flooring, electrical, and trim in February and by May, she moved back into her home. Betty also received Unmet Needs Assistance for a queen bed frame and mattress set, a bedroom dresser and refrigerator.

“When I first walked into the house, I walked immediately to the doors and rubbed the doors. The doors I had were the old pine, plywood veneers and these made me so happy to have real doors!”

Betty found the perfect way to thank everyone for their hard work and support. She held a house blessing complete with a few homemade sweet treats from this avid baker. She even invited BakerRipley staff!

“Betty reminds me of the grandmother I never had,” Robin said. “The house blessing was an outpouring of love – for home and each other. I’m honored to stand alongside the other people who supported her during a tough time.”

Those tough times are now in the past, thanks to prayers answered; it’s time to look to the future – in particular, the upcoming holidays. The family tradition of holding Christmas Eve at her home is back on this year and she can’t wait have everyone over to open stockings together again.

“I know I couldn’t have done it alone; with God’s help and many others, including BakerRipley, it is mission accomplished,” Betty said smiling.

A partnership to rebuild lives.

Hurricane Harvey produced the largest flooding event ever recorded in our region, devastating individuals and families across the Houston area. We are now more than a year and a half from Harvey’s landfall, and we continue to serve many still in recovery.

Your investment in the people of Houston has helped sustain BakerRipley’s disaster response efforts, assisting with home repairs, household furniture and appliances, temporary housing, transportation, rent/mortgages, medical expenses, employment issues, utilities and other basic needs.

Together, we are helping families recover from #HurricaneHarvey and helping communities across the region bounce back.

A people-centered disaster recovery program.

Our main focus is to provide connections and resources to alleviate human suffering caused by the storm. Our program design includes four areas:

We help neighbors to develop a pathway to recovery through Disaster Case Management. Our case managers, also called service connectors, work one-on-one with neighbors to develop a robust recovery plan to minimize the impact of loss as well as secure various resources needed for recovery. This is done by connecting them to available community resources and may include city/county services, workshops, and direct assistances from trusted community organizations. This unique approach to case management not only achieves client-case management collaborative goals, but has proven to build resiliency in the household.

Through our Home Repair Program, we hope to assist 1,000 neighbors in rebuilding their homes.

Our Unmet Needs Program assists neighbors with financial assistance for items/areas affected by the disaster such as rent/mortgage, or helping them to replace lost items, such as furniture, appliances, work equipment, medical devices, etc.

BakerRipley partnered with the City of Houston and Harris County to offer long-term disaster recovery support and services at BakerRipley community centers as part of the Neighborhood Restoration Program which connected neighborhoods severely impacted by the storm with available services and information, and served as a connection point to rebuild the neighborhood and strengthen its long-term resiliency. BakerRipley operated six Neighborhood Restoration Centers through the end of December 2018.

As of May 1, we served 6,116 households through disaster case management—2,100 still active and 4,016 successfully closed, serving a total of 16,908 individuals. In Unmet Needs, we’ve opened 4,189 cases, averaging $2,249 in assistance for each case and totaling $9,421,095 in funds awarded. Additionally, we have served 22,632 unduplicated households through distribution of basic needs totaling $2,605,772. We’ve received 1,731 home repair applications—1,017 already approved, 984 completed or construction in progress, and over $19.3M committed to the repair process for our neighbors.