Training and Support

Our training, blog, and one-on-one staff assistance is intended to provide you with the support you need to become a more effective organization.

Online Academies

Academies are designed to help you access the tools, training, and support you need to enhance your organization’s effectiveness. They involve nine webinar-style sessions led by nonprofit experts over two months. These sessions offer a small cohort of GlobalGiving’s partners personal, hands on training. Check GlobalGiving’s annual calendar to join us for the Online Fundraising Academy or Social Impact Academy.

Tools & Training Blog

Read best practices in online fundraising, learn how to expand your social impact, find out about new GlobalGiving features and campaigns, and get information about external fundraising opportunities from GlobalGiving's Tools and Training blog designed specifically for our nonprofit partners.

Project Leader Facebook Group

Receive the most up-to-date information about new features, upcoming campaigns, and more in the Project Leader Facebook group. Join conversations with other GlobalGiving project leaders to hear how they are fundraising on the site. Request to join here.

One-on-one Consultation

Looking for help with your online fundraising? Set up a call with one of GlobalGiving's team members to create a GlobalGiving fundraising strategy that is right for your organization. We're eager to answer your questions and offer any support that you need. Sign up for a one-on-one call here.

Site visits

We believe that there's something about face-to-face meetings that can't be beat by conference calls or emails. That's why each year GlobalGiving sends staff and representatives into the field to meet with partner organizations all over the world. The purpose of these visits is to verify that funds are being used appropriately and to strengthen our relationships with our partners. We like to take advantage of these opportunities to learn more about our partners and their needs, to answer any questions about GlobalGiving, and to work together to develop an organization-specific fundraising strategy.

Site visit testimonial:

"It was nice to have face to face interaction with a representative, and learn how GlobalGiving does value having a variety of projects and providing an additional platform to organizations for fund raising." - Amy from Wisconsin/Nicaragua Partners of the Americas

“It was very encouraging for our team and our schools, to have such a visit from GlobalGiving.  For our staff talking and explaining about the project increases their confidence and improves their skills in presenting information.  For our students, visits such as this expose them to persons who have wider world view, and they benefit from the exposure.  They also more firmly internalize the efforts of the project and their involvement, and increases their pride and confidence.” - Lakshmi from Kalanjiyam Trust

Customer Service

We are here to help! Give us a call at our office at 202-232-5784 or send us an email at

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