What GlobalGiving provides

Customizable online and paper surveys

We provide a survey form that can be easily tailored to meet your organization's needs. You can also access more information about how to design a Storytelling form. Creating a form requires your organization to be part of GlobalGiving, and for you to log in, so we can email you for follow-up. 

Advice on how to recruit, train and incentivize volunteers

You will not be able to listen to a community yourself. You need help. Please read our advice on recruiting community listeners and interviewers. In general, you will follow these steps. Please note that listening to a community begins by recruiting local volunteers who will engage people on behalf of your organization. There is no way to avoid this, if you want to learn anything useful.


Before you begin scribe training, also read our detailed training instructions and checklist for what to discuss. This is important for teaching people how to gain the trust of the community.


Free story transcription service

To help you make the most out of stories you collect, we'll transcribe your paper stories for free. You’ve already done the hard work - collecting stories.

Click here for advice on how to send us your completed forms. After receiving images of your stories via google drive, dropbox, or other method, we copy them into the database and email you within a few weeks when you are ready to analyze them.

Advice on how to use the analysis tools

There are two versions of our story analysis tools: a basic search page and an advanced version for comparing pattersn in two groups of stories. The basic analysis tool allows you to search for key words and explains all the statistical data in a simple and effective way. Start here. If you want to go deeper, contact us for a call and we'll teach you.

Read examples of organizations using these tools to answer their programmatic questions.

This is going to feel daunting at first. If we help you, you'll be able to use it in 10 minutes. Here is a step-by-step guide. Or alternatively, for those of you who prefer instruction manuals click herehere or here.

If you collect more than 100 stories, contact mmaxson@globalgiving.org for a free analysis of your collection.

One-to-one help

You can always just send an email to mmaxson@globalgiving.org or give us a call, and we will answer any queries you have.

Now: Build a story form

The best way to understand this process is to just do it. Build a story form, tinker around with your ideas, ask a few people to try it out, then build another better story form.

Getting Started

Case Studies

In the past we curated a collection of over 57,000 stories from Kenya and Uganda (2010-2013). Read about how organizations have used storytelling to be more effective organizations:

Analysis Tools


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