One of our new exam rooms
Have you ever had a frustrating experience at the doctor’s office?
I’m sure many stories are coming to mind. Recently, I made an appointment to get a vaccine. I left work early to show up on time, signed in, got my weight and blood pressure checked. In the end, the nurse told me they couldn’t help me; I needed to go somewhere else. I was frustrated and ashamed – maybe if I had done my research, this wouldn’t have happened.
If you’ve had an experience like this, you know how stressful it can be to feel lost in the healthcare world. For our patients at CCI-TAYA, this is all too common. Most of CCI’s patients are immigrants, children of immigrants, teenagers. A lot of the time, they have little experience with healthcare; some have never seen a doctor. For many, figuring out reproductive healthcare comes with added stigma and confusion.
When you support CCI-TAYA, you support a helpful, judgement-free atmosphere where patients can come to get help no matter what issue they are facing.
Amanda came to our health center recently with a prescription for the patch birth control method. Birth control was intimidating to her, and she wanted to use something that would be simple, easy to use, and that she wouldn’t have to remember to take every day. Amanda was discouraged to find out that CCI-TAYA doesn’t carry this method of birth control onsite.
But her appointment didn’t end there. Rebecca, a medical assistant at CCI-TAYA, took time to make it easy for Amanda to get the birth control she needed. She found a nearby pharmacy where Amanda could get the patch, and gave Amanda a discount prescription card. Rebecca also found another coupon on the internet to make the birth control as affordable as possible. When Amanda left, her discouragement was gone. She thanked Rebecca over and over.
CCI-TAYA just celebrated the move of our TAYA location into our Silver Spring health center. Now, patients like Amanda can get the help they need more easily than ever, with medical, dental, behavioral health, and addictions care are all in one place. As an added bonus, this new location also means that patients have more confidentiality than ever before. They sit in the same waiting room with patients getting dental care, and they walk down the same halls as patients getting their annual checkup.
This wouldn’t have been possible without the generous support of people like you. Thank you to everyone who has already chosen to invest in healthy lives for young people in our community during this giving season.
P.S. We are so close to reaching our goal for this project! If you’re thinking about how to direct your year-end giving, why not help us finish this project by the end of 2016? Especially now, your support means so much.
Our new reception area