Put people with disabilities in the driving seat!

by Network of Organizations Working for People with Disabilities, Pakistan
TRP
TRP's Crowd-funding flyer

Performance Metrics

  • Total Trips = 170
  • Total Regular Customers = 7 (other than numerous temporary customers)
  • Total KM = 3,398 KM
  • Customer Satisfaction Level = 88%
  • Rickshaw Breakdowns = 2
  • Total Maintenance Cost = Rs. 1,470
  • Facebook Page Reach = 7,208 users

Testimonial

The Rickshaw Project is a needed approach to the technical issues of making auto-rickshaws accessible both to drivers and to passengers with disabilities. The project also provides a valuable opportunity to test this approach as a service model which would include a focus on disabled passengers as well as drivers with limited mobility. I wish you every success as you move forward with this project”

Tom Rickert
Executive Director, Access Exchange International
Board Member, GAATES (Canada)
Board Member, International Centre for Accessible Transportation (ICAT, Canada)

Employee of the Month

Based on our rating-based performance appraisal, Imran Abdullah is the employee of the month. A post-polio affectee, Imran is our rickshaw retrofitting expert.

Major Activities in October

  • Finalized the design of a rickshaw prototype with higher accessibility and comfort quotient than the existing design 
  • Started a successful crowd-funding campaign for Rickshaw Prototypes and Research & Development Workshop 
  • Signed MoU with AIESEC in IBA, where AIESEC interns from different parts of the world will be interning with The Rickshaw Project to advocate the rights of people with disabilities in Pakistan
  • Met the president of Organization for Pakistani Entrepreneurs in North America (OPEN), Karachi to discuss how the overseas Pakistani community can support The Rickshaw Project. An official MoU will also be signed between NOWPDP and OPEN
  • Hired a new Project Driver, Vishal Kumar, who is a wheelchair user and lives in an underdeveloped area near Lee Market

Major Activities for Next Month

  • Development of the first rickshaw prototype that will be ready by the mid of December
  • Continuing the crowd-funding campaign for raising funds for R&D Workshop and Rickshaw Prototype
  • Presentation of two-years Strategic Plan of The Rickshaw Project with NOWPDP board members
  • Training of the TRP team
During an in-house training session
During an in-house training session
Comparison of monthly metrics
Comparison of monthly metrics
Vishal Kumar, our new project driver
Vishal Kumar, our new project driver
Zulqurnain speaking at Young Leaders
Zulqurnain speaking at Young Leaders' Conference

Performance Metrics

  1. Total people reached through advocacy events = 400
  2. Total trips = 223
  3. Total KM travelled = 4,176 KM
  4. Total Maintenance Cost = Rs. 7,460
  5. Customer Satisfaction Level = 84%
  6. Total Regular Customers = 6 (other than numerous temporary customers)
  7. Rickshaw Breakdowns = 3
  8. Facebook Page Reach = 10,440 unique users

Major Activities in September

  1. Sessions at a) Young Leaders’ Conference by School of Leadership & b) The Lyceum School
  2. Signed MoU with Bahria University, where the The Rickshaw Project will provide Disability Sensitization Session and volunteering opportunity to their students
  3. Met the Bishop of Karachi to engage the local Christian community for utilizing our rickshaw services. Feasibility of sensitization sessions at churches of Karachi was also discussed
  4. Team of Students that represented Pakistan in Formula Car Racing, UK met our team and gave their expert advice for improving the rickshaw retrofitting

Employee of the Month

Based on our rating-based performance appraisal, Imran Abdullah is the employee of the month. Imran joined The Rickshaw Project as a Project Driver and he has recently been promoted as Supervisor.

Major Activities for Next Month

  1. Finalizing the design for the rickshaw prototype
  2. Fund generation for TRP workshop and rickshaw prototype
  3. Team training and hiring of new project drivers
Participants of Formula Student, UK with TRP team
Participants of Formula Student, UK with TRP team
Activation at Park Towers Shopping Mall
Activation at Park Towers Shopping Mall
Design of the Rickshaw Prototype
Design of the Rickshaw Prototype
AIESEC interns, who utilized our rickshaw services
AIESEC interns, who utilized our rickshaw services

Dear Supporters,

Greetings from The Rickshaw Project.

We are extremely grateful to you for helping us to realize the idea of advocating the rights of people with disabilities through a dial-a-rickshaw service. The idea that we nurtured from your sincere contributions is being recognized across Pakistan.

Following are the things that have occurred during the last three months (June – August 2014):

  • The Rickshaw Project has been recently featured in Dawn News, PTV, The Diplomat Magazine, and Pakwheels.com
  • We have forged a partnership with AIESEC in IBA and our rickshaw services are being used by foreign interns visiting Pakistan
  • Our team has given Sensitization Session to the students of Institute of Business Administration (IBA), Karachi
  • A team of students from National University of Sciences and Technology (NUST), who represented Pakistan in Shell Eco-Marathon visited our office to study the retrofitting in our rickshaws
  • To streamline operations, we have moved from manual invoicing to automatic software backed accounting 
  • Mr. Ali Fateh, who is a masters graduate has recently joined The Rickshaw Project team as a Project Assistant (Fleet). He is primarily responsible for billing and scheduling of rickshaws
  • We have taken Mr. Khalid aboard as our new project driver. Khalid was unemployed for the last two years. He has got experience of driving three-wheelers and he is a good speakers, as well – hence he could also be a good resource for future sensitization sessions 
  • To gauge rickshaw performance, few performance metrics have been developed. We have also created a quantitative performance management system to evaluate the operations team

The aforementioned things could not have been realized without your contributions. These contributions are now required more than ever before. Although, we are quite successful in making people aware about this service, but we still do need funds to support our operations and to make The Rickshaw Project a successful model.

We will be delighted to have your inputs, queries, ideas, recommendations that you may send by emailing us at: therickshawproject@nowpdp.org

Please support the project by contributing in this social initiative and let your friends/loved-ones know about The Rickshaw Project, as well.

 

Best Regards,

Amin Amir Andani

Project Officer – Operations

The Rickshaw Project

TRP featured in Dawn News
TRP featured in Dawn News
TRP in globally renowned, The Diplomat Magazine
TRP in globally renowned, The Diplomat Magazine
TRP in Pakistan
TRP in Pakistan's No.1 Car Portal, PakWheels.com
TRP team conducting Sensitization Session at IBA
TRP team conducting Sensitization Session at IBA
Rickshaw retrofitting orientation to NUST students
Rickshaw retrofitting orientation to NUST students

Links:

TRP flyer got around 400 shares in only 2-days
TRP flyer got around 400 shares in only 2-days

Dear Supporters,

Gradually, the notion of people with disabilities offering a dial-a-rickshaw service is getting public receptiveness. With more customers and partners, we are moving towards our aim of making the project sustainable. During the last three months, the entire team of the Rickshaw Project has managed to attain the following goals:

  • We have streamlined the customers’ booking mechanism and now the customers can book the rickshaw by just filling out an online form
  • The recently shared service promotion flyer of the Rickshaw Project has gone viral at Facebook with more than 400 shares in just three days – numerous renowned personalities and celebrities have shown their support for this project. This has resulted in myriad queries from customers and have opened doors to forge institutional partnership
  • Since the project is also about advocating the rights of PWDs, we have given numerous sensitization sessions to the Pizza Hut employees. Zulqurnain Ashgar , who is the project manager for TRP and first visually impaired clinical psychologist of Pakistan has carried out these sessions
  • Amin Amir Andani has recently joined Rickshaw Project Team as a Project Officer (Operations). With his three years of experience in organizing large scale events of Pakistan, he will be a vital part of TRP to assist in the marketing and operational front
  • We have hired one more PWD named Arshad as our Project Driver. Before the rickshaw project, he faced sheer social discrimination – the streets of old Karachi area was his only home. According to Arshad, after joining the Rickshaw Project, his life has transformed. Not only he has got a job, but he uses the our office premises to live a quality life

We hope to have your continued support in future as well to steer us forward our journey of mainstreaming the people with disabilities. 

Best Regards,

The Rickshaw Project Team

TRP giving a Sensitization Session at Pizza Hut
TRP giving a Sensitization Session at Pizza Hut
Amin Amir Andani joins TRP as Project Officer
Amin Amir Andani joins TRP as Project Officer
Now our customers can book the rickshaw online
Now our customers can book the rickshaw online
Rahul Mehrotra in our rickshaw!
Rahul Mehrotra in our rickshaw!

Dear Supporters,

These are exciting times for The Rickshaw Project. As we strive to advocate for and raise awareness about people with disabilties - we have made significant strides to further a mandate through hiring, public speaking and product innovation - demonstrating that we are walking our talk!

The Rickshaw Project’s core team of three physically-impaired individuals after having undergone extensive training are now going to be led, from 10th February 2014, by Zulqarnain Asghar - the first visually impaired clinical psychologist in Pakistan. Zulqarnain brings with him 10 years of advocacy and awareness campaign experience in the disability sector and NOWPDP is thrilled and honored to have him onboard.

But the work has not stopped, the Project Drivers, with the assistance of the Advocacy & Training Officer, are actively involved in collaborative efforts with educational and private institutions in the last 3 months while catering to regular cutomers:

  • NOWPDP - our parent organization - has recently relocated to a beautiful house in the center of old Karachi as part of its initiative to take ownership and build an accessible office!
  • The Inclusive Society at The Lyceum School is working with us to create materials to use for our advocacy and sensitization efforts;
  • SZABIST (an engineering and social sciences university) has adopted The Rickshaw Project as a case study for their product design course. The students will be looking at elements of advocacy, sustanibility, engineering - through the lens of Finance, Social Sciences and Engineering coursework!
  • Engro Corp initiated a diversity initiative to make their workplace more inclusive; the team will be working to sensitize their workforce across the country and working with over 3000 employees of Engro!
  • The Rickshaw Team recently operated a shuttle service for the Pakistan Urban Forum - South Asian Cities Conference '14 at Frere Hall. We hope that those in attendance will raise the interests of various unrepresented and minority groups, including people with disabilities. The team has first hand experience of how exclusionary the urban planning process has been so far. Questions about institutionalized lack of accessibility; be it mass transport, housing, public institutions, etc - were asked and a dialogue was initiated. 

MOVING PEOPLE, CHANGING MINDS!!

Best Regards,

The Rickshaw Project Team

The team hard at work!
The team hard at work!
Our rickshaw navigating through a conference
Our rickshaw navigating through a conference

Links:

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Organization Information

Network of Organizations Working for People with Disabilities, Pakistan

Location: Karachi, Sindh - Pakistan
Website: http:/​/​www.nowpdp.org/​
Project Leader:
Omair Ahmad
Executive Officer
Karachi, Sindh Pakistan
$9,815 raised of $50,000 goal
 
120 donations
$40,185 to go
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