Listening to people affected by crisis in Ukraine

by OurLoop Stichting
Listening to people affected by crisis in Ukraine


Loop is a feedback and accountability service for people affected by the crisis in Ukraine to feedback in Ukrainian and Polish and is accessible via WhatsApp and Facebook Messenger, as well as online. Anyone affected by the crisis, including Ukrainian refugees across Europe and displaced people still in Ukraine, can tell their stories and ask for the right help, safely and freely.

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Over a quarter of Ukraine's population have been forced to leave their homes because of the war. Over 6.5 million are displaced inside Ukraine and 3.7 million people have been forced to flee the country. These numbers are rising daily. It is immensely difficult for individuals and families to get their voices heard in this crisis: to ask for the help they need, to explain their experiences, and to report exploitation, abuse and issues like trafficking.


TalkToLoop gives refugees, displaced people in Ukraine, and anyone else affected by the crisis, including those trying to help, a free, easily accessible and safe way to have their stories recorded and heard. TalkToLoop is unique: independent of any Government or NGO, moderated for safety, and free to use: as well as being available in many languages, now including Ukrainian and Polish. TalkToLoop allows aid organisations to respond directly to people and to improve services accordingly.

Long-Term Impact

TalkToLoop is already proven to work in crises such as Typhoon Odette in the Philippines, where it not only allowed individuals to tell their stories, There are many people trying to help and Loop provides an independent way for Ukrainans to raise their voice to help improve services and outcomes for people both during the period of the war, and after it: including helping to combat associated problems such as exploitation, abuse and trafficking.

Additional Documentation

This project has provided additional documentation in a PDF file (projdoc.pdf).


Organization Information

OurLoop Stichting

Location: The Hague - Netherlands
Facebook: Facebook Page
Twitter: @talktoloop
Project Leader:
Alex Ross
The Hague, Netherlands
$219 raised of $32,846 goal
6 donations
$32,627 to go
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