During the third quarter, our dispensary served 326 patients form our surrounding community. We have seen an improvement in the quality of the service we provided after implementing our Electronic Medical Record system including the reduction of wait times, and have increased reports of patient satisfaction.
In the last month, we have sent some of our clinical staff out to engage with our surrounding communities and have also hosted a community event at our centre. During this event we were able to introduce ourselves to new members of the community and explain what services we currently provided. We also learned a lot as an organization of what services we can improve on and increase, including social services, according to community opinion. One of our greatest strengths as an organization is our bond with our community, which was evident during the discussions as they rated one of the top reasons for coming to Pamoja Tunaweza Women's Centre for health care as "the great nurse/doctor-client relationship" we develop with all of our patients. Using this information, we hope to gather as a team to brainstorm on what social services we can start to provide and to start gathering the necessary information to increase health services also.
We have already taken some of the final steps towards completing our laboratory and having it fully registered! Once this is complete, we will be able to offer much needed services with out referring patients to other facilities.
With the success of our partnership with Micro Health Initiative, which offers health education in the Kilimanjaro region, we are now looking to expand on the number of insurance schemes we can accept at our health centre.
From all of us at Pamoja Tunaweza Women's Centre, we want to extend a BIG thank you to all of our donors and supporters! With out your ongoing support, we would not be able to do what we do! We hope to continue to expand our clinic and community centre! Every dollar donated goes a great way in helping us achieve our goals.