Free helpline for 100,000 people with MS in UK

by Multiple Sclerosis Trust
Jan 25, 2011

An update on how our free helpline is helping people with MS in the UK


Thank you to everyone who has donated towards our free helpline for people with MS in the UK. The donations we have received have helped us to continue answering telephone calls and emails from people who are desperately seeking information or support.

Since posting this project in November 2010 (which was our third busiest month in ten years!), we have answered nearly 800 calls and have provided people with MS and health professionals with the personalised information they have needed. Symptoms and treatments have been the two most asked about subjects. In 2010, we received 15% more calls than in 2009. The proposed changes to the NHS are likely to have an impact on people with MS so we are expecting to see an increase in calls in 2011. This means it will be vital that we continue to seek the support of individuals and organisations to help us fund our services.

Here is a message we received from one of the beneficiaries of our helpline:

"I can't stress enough how much I value the support and information I get from you. No matter if by telephone, email or via your newsletters, you (and my physiotherapist) have been my lifeline throughout the past two years. Thank you."

It is only with the support of individuals that we will be able to continue providing services, such as our helpline, for people affected by MS.

Thank you again from everyone at the Multiple Sclerosis Trust.




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Organization Information

Multiple Sclerosis Trust

Location: Letchworth Garden City, Hertfordshire - United Kingdom
Website: http:/​/​​
Project Leader:
Emily Long
Letchworth Garden City, Hertfordshire United Kingdom

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