Free helpline for 100,000 people with MS in UK

by Multiple Sclerosis Trust
Vetted
Jul 18, 2013

The world of MS is ever changing

The world of MS is ever changing. There are several new important disease-modifying drugs in the pipeline; the economic situation has left more people worried about jobs and benefits; NHS changes are offering challenges to the services people with MS depend on; wider use of the internet and social networking means people with MS want to access information in different ways.

What doesn’t change, however, is the need of people with MS for reliable, accurate information from a source they can trust, and this is what the MS Trust continues to offer, to more people every year.

Despite being small, the MS Trust has come to be recognised as the definitive source of health information for people living with MS and demand for our services continues to grow. At the end of 2006, for instance, we were in contact with 25,900 people in the MS community; by the end of 2012 this had risen to 44,000. In 2006 we received 135 detailed enquiries a month, needing research and a tailored personal response; in 2012 it was 226 per month – an increase of 67%.

We anticipate no falling-off in this increased pressure of demand. More than 50 people are diagnosed with MS in the UK every week. Recent research we commissioned among newly-diagnosed people demonstrated that the proliferation of unmediated information on the internet has made it even more of a struggle for them to find practical, unbiased information.

The MS Trust provides independent, accurate information which helps people with MS to understand more about their condition and about how they can maintain as active, normal and independent a lifestyle as possible. Thank you very much for supporting this essential work.

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Organization Information

Multiple Sclerosis Trust

Location: Letchworth Garden City, Hertfordshire - United Kingdom
Website: http:/​/​www.mstrust.org.uk/​
Project Leader:
Emily Long
Letchworth Garden City, Hertfordshire United Kingdom

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