As part of our effort to maintain the high quality of projects on our site, GlobalGiving regularly sends long-term representatives into the field to visit our partner organizations and monitor the projects that are listed on GlobalGiving. Recently, GlobalGiving’s representative in Southeast Asia, Jacqueline Lee, met with PUSPEM’s team in Indonesia. You can read her postcard about their tree planting project here.
Although Jacqueline was able to verify that the PUSPEM’s tree planting project had taken place, PUSPEM created many obstacles that prevented her from visiting the organization’s two life skills projects. I have included her report about this visit below. As a result of this most recent interaction with PUSPEM in the field, GlobalGiving has decided to retire these two projects and discontinue our relationship with PUSPEM.
We are committed to ensuring that our donors have a meaningful giving experience on GlobalGiving. If you are unsatisfied with your donation to this project, GlobalGiving will refund your donation to PUSPEM’s project in the form of a gift certificate equal to the value of the original donation, which you are invited to contribute to another project on the site. If you have any questions or if you would like to reallocate your donation to another GlobalGiving project, please contact Alexis Nadin at email@example.com by Friday, August 31st.
Jacqueline Lee's report on her visit to PUSPEM
Unfortunately, I was not able to visit PUSPEM’s project #2113, Life Skills for women in Bantul. I experienced push-back and difficulty in scheduling a site visit, which all GlobalGiving partners agree to in the Terms and Conditions of GlobalGiving. PUSPEM insisted that GlobalGiving provide $1,000 in order to pay for food, accommodations, and allowances for project beneficiaries. I was confused by this request given my understanding that the project beneficiaries were residents of the Bantul community. In addition, the project leader insisted that, should a site visit take place, he arrive before I do in order to “set things up”. As a result of these, among other obstacles, including a series of substantial misunderstandings between myself and the project leader, I was not able to visit the project to verify the activities described on the website.