Health
 Israel
Project #12465

Bring Health Care to 4000 Needy People in Israel

by YEDID: The Association for Community Empowerment
Vetted
Mobile Center Health Day
Mobile Center Health Day

Mobile Center Goals

The goal of YEDID's Mobile Citizen Rights and Health Center is to empower and strengthen residents like Noami (story below) living in Israel's socioeconomic and geographic peripheries in the areas of health and social rights. The Center's objectives are to help clients navigate the national health system; to provide preventative medical services; and to supply information about legal rights and social benefits in the area of health care and housing and National Insurance among other rights.


The Story of One

Naomi (not her real name) is women in her sixties. She visited the YEDID Mobile Center when it was stationed in Haifa. Naomi receives Income support from the National Insurance Institute and she works 10 hours a week through a contract agency doing in-home-care.

Naomi worked with this agency for over three years. Before she began working she successfully completed the agency's mandatory course on in-home-care however the agency did not give Naomi her competition certificate, which she was entitled to receive. For three years Naomi has been asking the agency to give her the certificate but the agency has not responded to her requests.

Recently the agency dropped the amount of hours she was given to work. Naomi could not survive on her meager new salary even with the income support she was receiving. To make matters worse she was not able to look for work at another agency because without her certificate she could not show that she had already passed the required course.

Naomi in desperation turned to the YEDID mobile center. The center's director Irena Luria took up her case. On Naomi's behalf Irena called up the manager of the contract agency and explained the situation. The manager admitted that the agency had made a mistake and promised to send the certificate as soon as possible. Two weeks passed and the certificate had still not been sent. At this point Naomi sent a letter demanding the agency send Naomi the certificate without further delays. That day Naomi received a call that the certificate was ready for her to pick up.

Finally she was able to look for new work and improve her living situation, thanks to the wonderful work the YEDID Mobile Center.

Mobile Center in Numbers

CLIENT CASES:

From the beginning of January 2016 until the end of March 2016, the Mobile Center provided 121 clients with rights counseling. The most prevalent subjects for which people turned to the center for non-health related issues during this period were matters related to debt and repossessions (25%), problems in accessing benefits and rights from the National Insurance Institute (Social Security) (21%), issues concerning public housing and mortgages (20%),and issues concerning labor rights (10%). Clients served included immigrants and veteran Israelis, Holocaust survivors, Arabs and Jews. 62% of those who turned to us during this reporting period were women.  

HEALTH DAYS:

Another focus of the mobile clinic are the "Mobile Health Days," which provide adults with preventative health care. These days are generally run in residential care facilities, including assisted living facilities, and "old age homes."  These days have strong positive benefits for the participants; many clients who turn to the mobile center for preventative health care will also receive assistance on accessing their rights and benefits and vice versa. During the last three months there have been 15 health days and 1017 adults have been given a health check. For the aged access to these medical checks can be lifesaving.

 

Future Focus

 

The director of the mobile center is working hard to reach out to new centers in order to offer the mobile health days to the maximum number of residents, and build cooperative working relationships with these mainly private older adult centers and hostels so maximum amount of people will hear about and benefit from our work.

 

It's all thanks to YOU


The Mobile Health and Rights center is unique and presents a promising “vehicle” through which high quality, cost-effective advice and care can be delivered to clients, especial­ly in underserved areas

Without the generous support of donors like you we would not be able to continue this important job, so on behalf of YEDID's staff, volunteers, and clients thank you for helping us give the immediate and essential assistance that the center provides to individuals in peripheral towns across the country!

Miriam

Miriam a 72 year old woman turned to YEDID's Mobile Center when it was stationed in Carmiel. Miriam a new immigrant from the Ukraine had bought a house in Israel with her son and daughter-in-law in 1994. They had jointly taken out a mortgage together and were given assistance from the housing ministry due to Miriam's status as a new immigrant. In 2012 the son decided he wanted to sell the apartment and had promised Miriam that she would be able to live in the new bigger apartment he would buy for his family. She trustingly allowed him to sell the apartment although Miriam herself received no benefit from the sale and had no rights in the new apartment. Her son then informed her that she was no longer able to live with his family and at the age of seventy she found herself without a home. Miriam found a place to rent for NIS 1700. Her old age pension of NIS 2784 was not enough to cover the rent, her medical and other general expenses. When she approached the housing ministry to apply for a rent assistance grant she was rejected as they claimed she had already used the assistance she was entitled to and had not followed the correct procedure to entitle her to further assistance. Despite her many attempts she was unable to convince the housing ministry of her dire need for assistance, and that she had received no benefit from the sale of the apartment.

When Miriam arrived at the YEDID's Mobile Center she was close to giving up. She felt abandoned by her family and had no one to turn to. Luckily the YEDID Mobile Center took on her case and the center's director Irena Luria contacted the public committee of housing on Miriam's behalf. After more than two years of battling on Miriam's behalf and dealing with the complicated bureaucracy the center was finally successful in helping Miriam to receive a rent subsidy of NIS 975 which was also applied retroactively. The center was successful in assisting Miriam at a time of great need.

Mobile Center Goals

The goal of YEDID's Mobile Citizen Rights and Health Center is to empower and strengthen residents like Miriam living in Israel's socioeconomic and geographic peripheries in the areas of health and social rights. The Center's objectives are to help clients navigate the national health system; to provide preventative medical services; and to supply information about legal rights and social benefits in the area of health care and housing and National Insurance among other rights.

 

Mobile Center in Numbers


From the beginning of October 2015 through the end of December 2015, the Mobile Center provided 178 clients with rights counseling. The most prevalent subjects for which people turned to the center for non-health related issues during this period were matters related to debt and repossessions (29%), problems in accessing benefits and rights from the National Insurance Institute (Social Security) (24%), and issues concerning public housing and mortgages (23%),. Clients served included immigrants and veteran Israelis, Holocaust survivors, Arabs and Jews. 62% of those who turned to us during this reporting period were women.

Plans for the Future


The Mobile Center's plans for the New Year are to focus on day care centers serving the elderly and vulnerable, especially holocaust survivors. We also plan to recruit more volunteers with specific skills such as fluency in Arabic and Russian, and professional experience in relevant fields. 

It's all thanks to YOU


On behalf of YEDID's staff, volunteers, and clients, I thank our supporters for their partnership. The immediate and essential assistance that the center provides to individuals in peripheral towns across the country could never happen without your help. Thank you so much!

Links:

Joseph Finally Gets his Severance Pay

Joseph, a 68-year-old retiree, turned to YEDID's Mobile Center while it was stationed in Upper Nazareth. Joseph was certain that he was owed NIS 8,600 in severance pay; however, when he contacted his former employer, Joseph was told that the time for demanding severance pay had lapsed, and that there was nothing the employer could do to help Joseph. Distraught, Joseph began to call different insurance companies, to see if his severance pay was being held there. Each insurance company that Joseph called maintained that they had never heard of Joseph, and that they didn't have his money. 

By the time Joseph reached YEDID, he was hopeless. The only documentation he had regarding the severance pay was dated 2002, from a certain insurance company that no longer existed. Mobile Center Director Irena Luria made a few phone calls, and discovered where the accounts of the insurance company that had issued Joseph's document had been moved to. Irena then contacted the insurance company, and discovered that not only did they have Joseph's severance pay, but that it had been collecting interest since 2002 and that it was now worth NIS 22,000. A YEDID volunteer helped Joseph fill out the forms to withdraw the money, and Joseph finally received the money that was rightfully his.

Mobile Center Goals
The goal of YEDID's Mobile Citizen Rights and Health Center is to empower and strengthen residents like Joseph living in Israel's socioeconomic and geographic peripheries in the areas of health and social rights. The Center's objectives are to help clients navigate the national health system; to provide preventative medical services; and to supply information about legal rights and social benefits in the area of health care and other areas (such as housing and National Insurance, to name just two).

Mobile Center in Numbers
From the beginning of May 2015 through the end of September 2015, the Mobile Center provided 234 clients with rights counseling. The most prevalent subjects for which people turned to the center for non-health related issues during this period were matters related to problems in accessing benefits and rights from the National Insurance Institute (Social Security) (29%), debt and repossessions (25%), and issues concerning public housing and mortgages (23%),. Clients served included immigrants and veteran Israelis, Holocaust survivors, Arabs and Jews. 62% of those who turned to us during this reporting period were women.

Plans for the Future
The Mobile Center's plans for the coming months are to increase the number of Health Days we run each month, to recruit more volunteers with specific skills such as fluency in Arabic and Russian, and professional experience in relevant fields.

It's all thanks to YOU
On behalf of YEDID's staff, volunteers, and clients, I thank our supporters for their partnership. The immediate and essential assistance that the center provides to individuals in peripheral towns across the country could never happen without your help. Thank you so much!

Links:

Center staff Irena and Shmuel
Center staff Irena and Shmuel

Jessica Starts Over
Jessica (not her real name) is a single mother of two young children. After a tumultuous divorce and the death of her mother three years ago, Jessica was left with numerous debts; her ex-husband had taken out loans for apartment renovations (the renovations never took place), and Jessica had taken out loans from non-bank facilities even though her financial situation was already catastrophic. The total sum of all of these loans was NIS 126,000, and Jessica paid back the debts in monthly installments of NIS 4,300, though she only brings in NIS 6,500 a month.

Jessica turned to YEDID's Mobile Center when it was in Upper Nazareth, hoping that the center could help her ease the terrible economic situation she found herself in. Center Director Irena Loria immediately got to work. She knew that Jessica's NIS 126,000 loan had to be unified into one big loan, in order for her to reduce her pay back installments. Undeterred by Jessica's precarious finances, Irena turned to Jessica's employers, and asked them to give Jessica a loan that would enable her to close all of her debts. Irena prepared a detailed report of Jessica's finances, and stressed that such a loan would really save Jessica and her family. After some deliberation, Jessica's employers agreed to issue her the loan for a period of five years. Jessica was able to close most of her debts, and now pays her loan back at NIS 2,500 instead of NIS 4,300.

Finally, Jessica can breathe again, and can get back to working, parenting, and living with dignity.

Mobile Center Goals
The goal of YEDID's Mobile Citizen Rights and Health Center is to empower and strengthen residents like Jessica living in Israel's socioeconomic and geographic peripheries in the areas of health and social rights. The Center's objectives are to help clients navigate the national health system; to provide preventative medical services; and to supply information about legal rights and social benefits in the area of health care and other areas (such as housing and National Insurance, to name just two).

Mobile Center in Numbers
From the beginning of February 2015 through the end of April 2015, the Mobile Center provided 133 clients with rights counseling. The most prevalent subjects for which people turned to the center for non-health related issues during this period were matters related to debt and repossessions (28%), issues concerning public housing and mortgages (25%), and problems in accessing benefits and rights from the National Insurance Institute (Social Security) (23%). Clients served included immigrants and veteran Israelis, Holocaust survivors, Arabs and Jews. 68% of those who turned to us during this reporting period were women.

Plans for the Future
The Mobile Center's plans for the coming months are to continue running Health Days, to recruit more volunteers with specific skills such as fluency in Arabic and Russian, and professional experience in relevant fields. With a new volunteer having recently joined the center, we'll be able to increase the amount of clients we are able to serve.

It's all thanks to YOU
On behalf of YEDID's staff, volunteers, and clients, I thank our supporters for their partnership. The immediate and essential assistance that the center provides to individuals in peripheral towns across the country could never happen without your help. Thank you so much!

Mobile Center Health Day in Rahat
Mobile Center Health Day in Rahat
Health Day Kiryat Malachi
Health Day Kiryat Malachi

Alex is a 78-year-old man who made Aliyah from Ukraine, and who now lives in Nazareth. Alex turned to the Mobile Center for help in getting his severance pay; Alex had worked for a manpower company for the last six years, and needed the money he was owed to continue to live above the poverty line. Though he had turned to the insurance/pension company responsible for this on his own, after two months of little progress Alex began to lose hope of ever getting the money that was rightfully his. After hearing about YEDID from a friend, Alex approached the center while it was stationed in Karmiel.

A center volunteer filled out all of the required forms with Alex. She then contacted the pension company to understand why they were withholding Alex's severance pay, and to demand that they transfer the payment immediately. It turned out that Alex's employer had neglected to fill out a form one month, which had prevented them from releasing the payment. YEDID contacted the employer, who quickly sent the required document. During Alex's same visit to the center, the volunteer accompanied Alex to the local income tax offices to obtain an exemption from paying taxes on the severance pay he was going to receive. Finally, the company had all of the forms that they needed, and Alex received the NIS 33,000 he was owed.

The goal of YEDID's Mobile Citizen Rights and Health Center is to empower and strengthen residents like Alex of Israel's socioeconomic and geographic peripheries in the areas of health and social rights. The Center's objectives are to help clients navigate the national health system; to provide preventative medical services; and to supply information about legal rights and social benefits in the area of health care and other areas (such as housing and National Insurance, to name just two).

From the beginning of November 2014 through the end of January 2015, the Mobile Center provided 137 clients with rights counseling. The most prevalent subjects for which people turned to the center for non-health related issues during this period were matters related to debt and repossessions (30%), issues concerning public housing and mortgages (22%), and problems in accessing benefits and rights from the National Insurance Institute (Social Security) (19%). Clients served included immigrants and veteran Israelis, Arabs and Jews.

The Mobile Center's plans for the coming months are to continue running Health Days, to recruit more volunteers with specific skills such as fluency in Arabic and Russian, and professional experience in relevant fields. Following Operation Protective Edge in July-August 2014, the Mobile Center spent a day outside Kiryat Malachi's Elderly Day Care Center, providing basic health examinations and medical referrals for all of the Center's inhabitants, most of whom had been unable to leave their houses for long periods of time. Thanks to a generous donation, we have hired an additonal part-time case manager for the Mobile Center. This will allow the center's staff and volunteers to more efficiently handle the packed caseload, especially on days in which the center both receives clients and simultaneously runs health days.

On behalf of YEDID's staff, volunteers, and clients, I thank our supporters for their partnership. The immediate and essential assistance that the center provides to individuals across the country could never happen without your help. Thank you so much!

Health Day Kiryat Malachi
Health Day Kiryat Malachi
Health Day Kiryat Malachi
Health Day Kiryat Malachi
 

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Organization Information

YEDID: The Association for Community Empowerment

Location: Jerusalem - Israel
Website: http:/​/​www.yedid.org.il/​english
Project Leader:
Tamara Kaplan
Jerusalem, Israel
$17,924 raised of $48,000 goal
 
275 donations
$30,076 to go
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