{"id":226832,"date":"2023-10-30T09:54:49","date_gmt":"2023-10-30T13:54:49","guid":{"rendered":"https:\/\/www.globalgiving.org\/learn\/?p=226832"},"modified":"2023-10-30T09:54:49","modified_gmt":"2023-10-30T13:54:49","slug":"pathway-co-creation-process","status":"publish","type":"post","link":"https:\/\/www.globalgiving.org\/learn\/pathway-co-creation-process","title":{"rendered":"A Path Forward: How Co-Creation Led Us To A Fundamental Change"},"content":{"rendered":"<p>In 2021, we made the abrupt decision to <a href=\"https:\/\/www.globalgiving.org\/learn\/globalgiving-welcoming-new-partners\/?rf=learn_viewpoints_co-creation_pathway\" rel=\"noopener\" target=\"_blank\">end a program<\/a> that was successful in many ways, but it wasn\u2019t helping us achieve our mission in an inclusive enough way. <\/p>\n<p>Rather than redesigning a replacement program for onboarding nonprofit partners on our own, we doubled down on our commitments to <a href=\"https:\/\/www.globalgiving.org\/learn\/community-led-commitments\/?rf=learn_viewpoints_co-creation_pathway\" rel=\"noopener\" target=\"_blank\">becoming more community led<\/a> and to diversity, equity, and inclusion. So we decided to co-create a new program with our nonprofit partners and prospective partners.<\/p>\n<h3>A new power-sharing process<\/h3>\n<p>We dug into the <a href=\"https:\/\/online.hbs.edu\/blog\/post\/what-is-human-centered-design#:~:text=Human%2Dcentered%20design%20is%20a,tailored%20to%20your%20audience's%20needs.\" rel=\"noopener\" target=\"_blank\">Human-Centered Design<\/a> toolbox to plan our co-creation workshops. And although sharing power wasn\u2019t a new concept for GlobalGiving, we still needed to figure out how to fully integrate the co-creation version of power-sharing into how we operated as an organization. <\/p>\n<p>\u201cI\u2019ll be honest\u2014I was nervous,\u201d Liz Radzicki, Senior Manager of Experience Design at GlobalGiving shared. \u201cThis was a relatively new process for our organization and an intensive one. Onboarding new partners was a high-stakes, high-profile undertaking. We were building the plane during takeoff. But it also felt critical to do it this way, so we embraced our role as learners and beginners and jumped in.\u201d<\/p>\n<p>The co-creation workshops consisted of 16 hours over four days.<\/p>\n<p>\u201cIt is all about expanding understanding with all these diverse perspectives and lived experiences, and then coming together around a shared understanding of the problem and a shared purpose and vision,\u201d Liz said. <\/p>\n<p>Based on that, we generated new ideas and explored potential solutions. Then, we evaluated and decided together how to move forward.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"578\" src=\"https:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2023\/10\/The-Co-Creation-Journey-1024x578.png\" alt=\"A graphic depicts the co-creation journey from problem\/scope to design focus to solution.\" class=\"alignnone size-large wp-image-226858\" srcset=\"https:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2023\/10\/The-Co-Creation-Journey-1024x578.png 1024w, https:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2023\/10\/The-Co-Creation-Journey-300x169.png 300w, https:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2023\/10\/The-Co-Creation-Journey-768x434.png 768w, https:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2023\/10\/The-Co-Creation-Journey-1536x867.png 1536w, https:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2023\/10\/The-Co-Creation-Journey.png 1566w\" sizes=\"(max-width: 567px) 100vw, (min-width: 568px) 80vw, (min-width: 1024px) 33vw\" \/><\/p>\n<p>\u201cIt\u2019s joyful! Beautifully messy! Exhausting and purposeful,\u201d Megan DeSisti, Manager of Global Community at GlobalGiving, shared. \u201cBut it mostly looks like this: a group of people coming together from all over the world to share their stories, explore new ideas, and create new solutions.\u201d<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2023\/10\/GlobalGiving-Co-Creation.jpg\" alt=\"A group of co-creators smile via Zoom.\" class=\"alignnone size-full wp-image-226857\" srcset=\"https:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2023\/10\/GlobalGiving-Co-Creation.jpg 1024w, https:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2023\/10\/GlobalGiving-Co-Creation-300x200.jpg 300w, https:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2023\/10\/GlobalGiving-Co-Creation-768x512.jpg 768w\" sizes=\"(max-width: 567px) 100vw, (min-width: 568px) 80vw, (min-width: 1024px) 33vw\" \/><\/p>\n<p>We made sure the co-creation workshops were inclusive of people from diverse backgrounds (time zones, internet access, geographies, languages, and technology skills). <\/p>\n<p>Gladys Teos, owner of ENES Translations and now a GlobalGiving <a href=\"https:\/\/www.globalgiving.org\/donate\/99187\/fundacrea\/?rf=learn_viewpoints_co-creation_pathway\" rel=\"noopener\" target=\"_blank\">partner<\/a>, supported the co-creation with translation services. She described these accommodations as \u201ccreating the condition for true co-creation, so participants could communicate and listen freely, sharing in the language of their hearts, and truly understanding and building together.\u201d <\/p>\n<p>One participant, Yolanda Nilasari of GlobalGiving partner <a href=\"https:\/\/www.globalgiving.org\/donate\/6557\/yayasan-usaha-mulia-foundation-for-noble-work\/?rf=learn_viewpoints_co-creation_pathway\" rel=\"noopener\" target=\"_blank\">Yayasan Usaha Mulia<\/a>, had reservations about joining the co-creation workshops.<\/p>\n<p>\u201cI was worried I wouldn\u2019t have anything to share or contribute based on my GlobalGiving experience,\u201d Yolanda said. \u201cLanguage was also another thing that made me nervous. I was worried about my English.\u201d<\/p>\n<p>Being based in Indonesia, Yolanda often isn\u2019t invited to events because of the time difference. But she was able to join the co-creation sessions.<\/p>\n<p>\u201cDespite my doubts, I was so curious to learn more about GlobalGiving and meet other co-creator fellows,\u201d Yolanda reflected. \u201cI am glad that I bravely joined.\u201d<\/p>\n<h3>Exciting results<\/h3>\n<p>And the outcome of this co-creation process? A new program that emphasizes GlobalGiving\u2019s responsibility to train and connect nonprofit leaders before they even consider fundraising on GlobalGiving.<\/p>\n<p><a href=\"https:\/\/www.globalgiving.org\/dy\/v2\/pe\/application\/start.html\" rel=\"noopener\" target=\"_blank\">Pathway to GlobalGiving<\/a> helps nonprofit leaders get fundraising-ready, decide whether GlobalGiving is the right fundraising partner for them, and connect with amazing change leaders around the world.<\/p>\n<p>After our first two pilots of the new program, we\u2019re seeing results on our key indicators.<\/p>\n<p>The main problem that we were trying to solve with the Pathway program was the inequity in who was accessing and experiencing the potential value of the GlobalGiving community. We removed barriers by listening to nonprofit leaders and following their vision and values.<\/p>\n<blockquote class=\"box_bottomMargin1 box_verticalPadded1 box_horizontalPadded6 text_fontSizeLarger col_ggPrimary1Text\"><p>\u201cWe opened up the value of GlobalGiving to a new community of potential partners\u2014partners traditionally excluded from aid and philanthropy.\u201d <span style=\"color: #c1bab0;\"><span style=\"font-family: Open Sans;\"><span style=\"font-size: 15pt;\"><em>\u2014 Liz Radzicki<\/em><\/span><\/span><\/span><\/br><\/p><\/blockquote>\n<p>We also saw some incredible unexpected outcomes from the co-creation process. New relationships formed, participants employed new programmatic strategies, and some started using co-creation in their own work:<\/p>\n<p>\u201cCo-creation has become an important skill set for developing programs with the homeless young people we work with,\u201d said Johanssen Obanda, a leader of the Kenya-based nonprofit <a href=\"https:\/\/www.globalgiving.org\/donate\/51488\/jabulani-youths-for-transformation\/?rf=learn_viewpoints_co-creation_pathway\" rel=\"noopener\" target=\"_blank\">Jabulani Youths for Transformation<\/a>. \u201cIf you listen to them, really listen, you realize they have stuff within them; skills and brilliant ideas.\u201d <\/p>\n<p>The co-creation process is still new for GlobalGiving, and it\u2019s not without its challenges. The team is wrestling with how they can share power in a way that is responsive to nonprofit needs and desires as well as responsible for the sustainability of the organization.<\/p>\n<p>GlobalGiving offers a free Design Brief template as a resource to help you think through whether co-creation might be a good fit for your challenge, and what it might look like to take it on. <\/p>\n<p align=\"center\"><strong>See whether co-creation is right for you.<\/strong><\/p>\n<p align=\"center\"><a class=\"btn\" href=\"https:\/\/docs.google.com\/presentation\/d\/1sqWg9uLc7RP8XlDsYkVoDmcRMJt7FeQPmSSYmT-4sO0\/edit?usp=sharing\">GET THE DESIGN BRIEF<\/a><\/p>\n<small class=\"js-learnProjCaption layout_center box_topPaddedHalf text_fontSizeSmallest\"><span class=\"text_4i js-getProjTitle\">Featured Photo: Support Low Income Women Through Cooperatives<\/span> by <a href=\"https:\/\/www.globalgiving.org\/donate\/27742\/kadin-emegini-degerlendirme-vakfi\/?rf=learn_viewpoints_co-creation_pathway\" class=\"js-getOrg link_subtle text_underline text_4n col_defaultText\" target=\"_blank\">Kadin Emegini Degerlendirme Vakfi<\/a><\/small>\n","protected":false},"excerpt":{"rendered":"<p>In 2021, we made the abrupt decision to end a program that was successful in many ways, but it wasn\u2019t helping us achieve our mission in an inclusive enough way. Rather than redesigning a replacement program for onboarding nonprofit partners on our own, we doubled down on our commitments to becoming more community led and [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":226833,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[78],"tags":[10959,15],"coauthors":[977],"class_list":["post-226832","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-viewpoints","tag-community-led-change","tag-inside-globalgiving"],"acf":[],"cp_meta_data":{"_last_editor_used_jetpack":["classic-editor"],"_edit_lock":["1706044921:206"],"_edit_last":["154"],"_thumbnail_id":["226833"],"_yoast_wpseo_content_score":["30"],"_yoast_wpseo_focuskeywords":["[]"],"_yoast_wpseo_keywordsynonyms":["[\"\"]"],"_yoast_wpseo_estimated-reading-time-minutes":["4"],"_yoast_wpseo_wordproof_timestamp":[""],"intro":["Co-creation has changed what it means to become a GlobalGiving partner\u2014for the better.\r\n<hr>\r\n&nbsp;"],"_intro":["field_581c8d225094f"],"audience":["a:2:{i:0;s:9:\"Nonprofit\";i:1;s:7:\"Company\";}"],"_audience":["field_59cbfbe631a0c"],"main_featured_post":["no"],"_main_featured_post":["field_5bace81ab977c"],"nonprofits_featured_post":["no"],"_nonprofits_featured_post":["field_59de55755aeb1"],"companies_featured_post":["no"],"_companies_featured_post":["field_59de561bd6d34"],"donors_featured_post":["no"],"_donors_featured_post":["field_59de5661cb9a2"],"spanish_content":["no"],"_spanish_content":["field_5bbf98a698710"],"post_bottom_cta_url":[""],"_post_bottom_cta_url":["field_581cef001838d"],"post_bottom_cta_anchor_text":[""],"_post_bottom_cta_anchor_text":["field_581cef38e7e5e"],"staff_favorite":["no"],"_staff_favorite":["field_59cbfe0342f46"],"ranking_label":[""],"_ranking_label":["field_59c1391139d75"],"second_author_image":[""],"_second_author_image":["field_59c5533f5c82a"],"third_author_image":[""],"_third_author_image":["field_59c553de5c831"],"_yoast_wpseo_primary_category":["78"],"_yoast_wpseo_title":["The Co-Creation Process Changed How We Onboard Nonprofits"],"custom_permalink":["pathway-co-creation-process"],"_yoast_wpseo_focuskw":["co-creation process"],"_yoast_wpseo_metadesc":["We redesigned our program for onboarding nonprofit partners through co-creation. 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