{"id":16131,"date":"2019-04-08T13:24:45","date_gmt":"2019-04-08T18:24:45","guid":{"rendered":"http:\/\/www.globalgiving.org\/learn\/?p=16131"},"modified":"2022-12-20T10:22:26","modified_gmt":"2022-12-20T15:22:26","slug":"lightning-can-strike-twice","status":"publish","type":"post","link":"https:\/\/www.globalgiving.org\/learn\/lightning-can-strike-twice\/","title":{"rendered":"Lightning Can Strike Twice: My 16 Years With GlobalGiving + My Future With Feedback Labs"},"content":{"rendered":"\r\n<p><strong><big>W<\/big><\/strong>hen I joined GlobalGiving in May 2003, the word \u2018crowdfunding\u2019 hadn\u2019t yet been invented. It would be nine more months before Facebook was created, Yahoo was still the hottest email domain on the market, and Steve Jobs wouldn\u2019t open our eyes to the wonder of the iPhone for another four years and change. People were still suspicious about putting their credit card information on the internet, and the dot-com bubble had only recently burst. In retrospect, it probably was not the best time to launch a website that relied on social networks, easily accessible global technology, and people putting their credit card information on the internet to be successful.<\/p>\r\n\r\n\r\n\r\n<p>Since then, the idea that people can connect with\u2014and financially support\u2014each other over the internet to improve communities anywhere in the world, quickly and securely, has become mainstream. Through GlobalGiving alone, almost one million people have given $385 million to thousands of communities in almost every country on Earth. The chance to play a tiny part in seeing that happen has been the opportunity of a lifetime.<\/p>\r\n\r\n\r\n\r\n<p><strong>Over the last 16 years, I\u2019ve left GlobalGiving, come back, and left again.<\/strong> I\u2019ve spent hours answering phones, made millions of dollars in grants, uploaded photos for people when their internet wasn\u2019t working, disbursed funds to 170 countries, approved every type of project in existence, cleaned the office kitchen, and spoken about the importance of funding local communities to thousands of people. When you believe in something and you believe in your team, you\u2019ll do pretty much anything that needs to be done.\r\n\r\n\r\n\r\n<p><blockquote class=\"box_bottomMargin1 box_verticalPadded1 box_horizontalPadded6 text_fontSizeLarger col_ggPrimary1Text\">I\u2019ve had the unbelievable privilege to meet smart and inspiring people around the world who have dedicated their lives to making the world better for others.<\/blockquote><\/p> \r\n<p>People like <a href=\"https:\/\/www.globalgiving.org\/projects\/educate-resettled-refugee-children-in-liberia\/?rf=learn\">Karrus<\/a>, who grew up in a refugee camp in Ghana and opened a free school for hundreds of other former refugees when he returned home to Liberia. People like Mohamed, a former translator for the U.S. Army in Afghanistan and soon-to-be new father who was living in a refugee camp in Greece and used his free time to build a classroom for the children in the camp. People like <a href=\"https:\/\/www.globalgiving.org\/learn\/town-holds-hope-six-months-after-hurricane-maria\/\">Sister Nancy<\/a>, a former nun working to rebuild the community of Punto Santiago, Puerto Rico after Hurricane Maria.<\/p>\r\n\r\n\r\n\r\n<p>GlobalGiving has given me the opportunity to experience so much good in the world. It\u2019s hard not to be optimistic about the future when your daily routine allows you to talk to innovative, passionate, and kind people. These are the qualities that define the leaders I interact with at GlobalGiving. Through these experiences\u2014and a team that feels like family\u2014GlobalGiving has taught me lessons that are now just part of who I am.<\/p>\r\n\r\n\r\n\r\n<p><strong>First, I\u2019ve learned the power of trust. <\/strong>When you believe in those you work with, good things happen. Community development is complex. Input A doesn\u2019t always lead to Outcome B, and you can\u2019t control everything that happens. Sometimes you have to trust the process and the people that you work with and have faith that what you\u2019re working toward will work.<\/p>\r\n\r\n\r\n\r\n<p>Trust plays a big part in everything that GlobalGiving does. Through our <a href=\"https:\/\/www.globalgiving.org\/disasters\/?rf=learn\">Disaster Recovery Team<\/a>, we fund local organizations in disaster-affected communities. Our grantmaking is based on the idea that once we partner with amazing organizations that know what their communities need, we should support them, then get out of their way. This requires a high level of trust, and I\u2019m so proud that GlobalGiving isn\u2019t afraid to give up the power that comes with being a funder and let our nonprofit partners make the call on how they carry out their projects.<\/p>\r\n\r\n\r\n\r\n<p><strong>Second, feedback is key.<\/strong> Involving people in the decisions that affect them is not only the right thing to do, but it\u2019s the smart thing to do. GlobalGiving has been able to survive when other crowdfunding platforms have not in large part because of our fierce commitment to build a product that people\u2014both nonprofits and donors\u2014want to use. From the beginning, GlobalGiving has tried to create tools and trainings based on feedback, even when the feedback we get is not what we expected. <\/p>\r\n\r\n\r\n\r\n<p>This idea that people should have a say in decisions that affect them is the foundation of our work and why we\u2019ve built GlobalGiving with a focus on supporting community-led organizations.  People should have more influence over how development funds are spent in their own communities, and nonprofits that act on feedback from people in their communities should have more access to funding.<\/p>\r\n\r\n\r\n\r\n<p><strong>Finally, if I leave GlobalGiving with one lesson, it\u2019s the absolute knowledge that good ideas can come from anyone in any place at any time.<\/strong> There are people in every corner of this planet who are working to make lives better for others. From <a href=\"https:\/\/www.globalgiving.org\/projects\/help-fishers-pitcairn-island\/?rf=learn\">building a boat shed on Pitcairn Island<\/a> to <a href=\"https:\/\/www.globalgiving.org\/projects\/herorats\/?rf=learn\">using rats to diagnose TB in Tanzania<\/a> to <a href=\"https:\/\/www.globalgiving.org\/projects\/support-disease-prevention-africa\/?rf=learn\">training biker nurses to do motorcycle repairs in Zimbabwe<\/a>, there are people everywhere who are doing amazing things to make other people\u2019s lives better.<\/p>\r\n\r\n\r\n\r\n<p>This idea that good ideas are everywhere is one of GlobalGiving\u2019s values, but in many ways, GlobalGiving\u2019s values are my values. The chance to work every day to make lives better for others\u2014in exactly the way that matches your own values\u2014is as good as it gets. <\/p>\r\n\r\n\r\n\r\n<p>They say lightning doesn\u2019t strike twice, but I feel just as lucky that my next role as CEO of <a href=\"https:\/\/feedbacklabs.org\/\">Feedback Labs<\/a> will allow me bring these same values to a new organization, one similarly working to create a world where every person in every community around the globe can have a say in creating their own future.<\/p>\r\n\r\n\r\n\r\n<p><strong>Thank you for giving me the opportunity to learn from you over the past 16 years, and for inspiring me every day.<\/strong><\/p>\r\n\r\n\r\n\r\n\r\n<small class=\"js-learnProjCaption layout_center box_topPaddedHalf text_fontSizeSmallest\"><span class=\"text_4i js-getProjTitle\">Featured Photo<\/span> by <a href=\"https:\/\/www.globalgiving.org\/?rf=learn\" class=\"js-getOrg link_subtle text_underline text_4n col_defaultText\" target=\"_blank\">GlobalGiving<\/a><\/small>","protected":false},"excerpt":{"rendered":"<p>When I joined GlobalGiving in May 2003, the word \u2018crowdfunding\u2019 hadn\u2019t yet been invented. It would be nine more months before Facebook was created, Yahoo was still the hottest email domain on the market, and Steve Jobs wouldn\u2019t open our eyes to the wonder of the iPhone for another four years and change. People were [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":16132,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[78],"tags":[15],"coauthors":[987],"class_list":["post-16131","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-viewpoints","tag-inside-globalgiving"],"acf":[],"cp_meta_data":{"_edit_lock":["1672346249:206"],"_thumbnail_id":["16132"],"_edit_last":["206"],"audience":["a:1:{i:0;s:9:\"Nonprofit\";}"],"_audience":["field_59cbfbe631a0c"],"main_featured_post":["no"],"_main_featured_post":["field_5bace81ab977c"],"nonprofits_featured_post":["no"],"_nonprofits_featured_post":["field_59de55755aeb1"],"companies_featured_post":["no"],"_companies_featured_post":["field_59de561bd6d34"],"donors_featured_post":["no"],"_donors_featured_post":["field_59de5661cb9a2"],"spanish_content":["no"],"_spanish_content":["field_5bbf98a698710"],"post_bottom_cta_url":[""],"_post_bottom_cta_url":["field_581cef001838d"],"post_bottom_cta_anchor_text":[""],"_post_bottom_cta_anchor_text":["field_581cef38e7e5e"],"staff_favorite":["no"],"_staff_favorite":["field_59cbfe0342f46"],"ranking_label":[""],"_ranking_label":["field_59c1391139d75"],"second_author_image":[""],"_second_author_image":["field_59c5533f5c82a"],"third_author_image":[""],"_third_author_image":["field_59c553de5c831"],"intro":["GlobalGiving's longtime Chief Program Officer Britt Lake shares lessons learned from her 16 years with GlobalGiving and tells you why she's so excited to join Feedback Labs as its next Chief Executive Officer.<hr>&nbsp;"],"_intro":["field_581c8d225094f"],"_yoast_wpseo_primary_category":["78"],"_yoast_wpseo_content_score":["60"],"_yoast_wpseo_focuskeywords":["[]"],"_yoast_wpseo_keywordsynonyms":["[\"\"]"],"_yoast_wpseo_opengraph-title":["Lightning Can Strike Twice: My 16 Years With GlobalGiving"],"_yoast_wpseo_opengraph-description":["GlobalGiving's Chief Program Officer reflects on lessons learned and values that will stick with her as she transitions into a new role."],"_yoast_wpseo_opengraph-image":["http:\/\/www.globalgiving.org\/learn\/wp-content\/uploads\/2019\/04\/GlobalGiving-Team_1200.jpg"],"_yoast_wpseo_opengraph-image-id":["16132"],"_yoast_wpseo_twitter-title":["Lightning Can Strike Twice: My 16 Years With GlobalGiving"],"_yoast_wpseo_twitter-description":["GlobalGiving's Chief Program Officer reflects on lessons learned and values that will stick with her as she transitions into a new role."],"_yoast_wpseo_title":["Lightning Can Strike Twice: My 16 Years With GlobalGiving"],"_yoast_wpseo_metadesc":["GlobalGiving's Chief Program Officer reflects on lessons learned and values that will stick with her as she transitions into a new role."],"custom_permalink":[""],"_yoast_wpseo_focuskw":["Britt Lake"],"_yoast_wpseo_linkdex":["61"],"_yoast_wpseo_estimated-reading-time-minutes":["5"],"_last_editor_used_jetpack":["classic-editor"],"_yoast_indexnow_last_ping":["1671549746"]},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.8 (Yoast SEO v24.8.1) - 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