You are always able to view your gross donation information in real time in the Donation Manager in the project entry system. Just click on “View Donations” to the right of the Rewards Level.
In the donation manager, you will find the following information for each donation:
Use the filter at the top of the Donation Manager or export your donation information into Excel to analyze your donation information. Where are your donors coming from? Have certain donors given more than once? What months are most popular for your donations to your project? These are all questions you can answer by analyzing your Donation Manager!
GlobalGiving sends every donor an automatic thank you email and receipt after every donation but nothing beats a personal email from you and your organization. Donors want their donations to be acknowledged, appreciated, and used well. Let them know that you’re grateful for their contribution by sending a personal thank you email complete with your organization’s logo.
GlobalGiving makes it easy to thank your donors (even the anonymous ones!) using our Thank You email templates, accessible from the Donation Manager. Just click on “Unsent” under the “Thank You” column on the far right to access the Thank You email template.
Create your own thank you template by clicking “add” in the bottom right hand corner of the email editor. Remember to save any changes you make to the Thank You template. Use the “preview” button to view the thank you email before it is sent.
To edit previously created Thank You templates, double-click on the desired template and you will be able to edit it. Don’t forget to save your changes!
Example of a compelling Thank You Note: