Our mission is to respond effectively to the demand for free, confidential advice to help people overcome their problems and campaign on big issues when their voices need to be heard. We aim to deliver services of the highest quality and constantly seek to improve through listening, reflecting, learning and action. Everything we do - and the way we work - benefits individuals and society. We are committed to understanding what works and ensuring organisational resources are responsibly invested into worthwhile services.
Keith Jones, Dayle McIntosh, Helen Jones, James K Roberts