The HealthStore Foundation

The mission of The HealthStore Foundation is to to improve access to essential drugs, basic healthcare, and prevention services for children and families in the developing world using business models that maintain standards, are geometrically scalable, and achieve economies of scale.
Feb 6, 2017

Health store Foundation December 2016 Report

amHealth Pilot Project

Greetings from Heathstore!

After a long process of searching for an EMR to suit our needs of digitizing our clinical operations, we have been able to settle on amHealth, a practice management and patient engagement solution that improves reliability and efficiency in healthcare. It helps create and improve the patient-clinician relationships for improved health outcomes that we need at the primary care level.

CFW clinics has adopted amHealth for a 10 week trial period in 8 clinics across Western, Nyanza, Central and Nairobi regions. Training was carried out in a span of two weeks where users at the clinics had a whole day hands-on training with on-site follow up visits by the trainers in each of the clinics. A total of 16 users were trained on using amHealth.

The clinics use all features of amHealth - patient record management, appointment calendar, walk-in queue, check-in and out and group and individual messaging to patients. In two weeks, 2,071 patients have been registered in the system across the select clinics, over 2000 messages sent out to patients in form of notifications of next appointments, thank you messages, health tips, follow up messages and marketing campaigns for the clinics.

 

amHealth training session in Embu Office

 

sample messages sent out from amHealth at Ugunja Clinic

 

Ugunja Clinic NHIF Accreditation

Good news! During this last quarter of the year, our second CFW clinic in Ugunja was accredited by the National Hospital Insurance Fund (NHIF) to provide services to NHIF members. Recruitment is currently ongoing within the community to have patients select our CFW clinic as their preferred primary care provider of choice under the capitation scheme provided by NHIF.

 

CEO Scott Hillstrom’s Visit

CFW Western region was again lucky this quarter to host our CEO Scott Hillstrom who was able to have a one on one chat with our top performing franchisees Janet ( Fahelma CFW clinic ) and Mary (Bumala CFW clinic ). The aim of this visit was to get to hear from the horses’ mouths what the two have done to be successful and also look at the option of future support to the franchisee to create the room for a multi-unit franchising model. In addition to this visit, Scott was able to visit Bondo cluster for the first time since inception of CFW clinics and the joy of the visit was evident on the face of the franchisees who were more than happy to host him.

 

From left to right, CEO Scott Hillstrom, Merab (CFW franchisee), COO Dr Walter Obita and Merab’s spouse

 

The Healthstore team would like to thank you for your support this year and wish you blessings over the Christmas festivities and a happy 2017.

Sep 9, 2016

CFW clinics: updates

Dr. Walter Obita
Dr. Walter Obita

Two updates about the CFW network in Kenya for the GlobalGiving community:

1. HealthStore East Africa is pleased to announce the appointment of Dr. Walter Obita as its Chief Operating Officer, effective Jul 1, 2016.

Dr. Obita is a medical doctor with pertinent experience in Kenya, including having served as the founding director of the Sagam Medical Centre in Narok, Kenya beginning in June 2013. This entrepreneurial success, along with his professional credibility and outstanding references, make us doubly excited about beginning to work with Walter.

2. For the first time, a CFW clinic has been accredited to receive payments under Kenya’s National Hospital Insurance Fund (“NHIF”).

In mid-2015, NHIF began rolling out outpatient benefits for anyone in Kenya who chooses to sign up. The CFW clinic in Mwea is now accredited by NHIF, which means that NHIF subscribers living near that CFW clinic can designate it as their primary place to receive outpatient healthcare; 58 patients have so far made such a designation. The CFW clinic in Mwea will receive $12 per year from NHIF on behalf of each patient who registers at the CFW clinic in this manner.

We are very interested to see how the economics of this play out. Will the $12/year suffice to cover the clinic's costs of providing outpatient care to these 58 people throughout the year? Time will tell! In any case, we're excited that CFW remains at the forefront of innovative healthcare delivery in Kenya and that one of our clinics is now working directly with NHIF patients in this way.

May 17, 2016

HealthStore Co-Founder and CEO Visit Kenya!

A newly painted clinic in Western!
A newly painted clinic in Western!

Hello HealthStore and CFW Clinic Supporters! 

We have some exciting news to report this month. HealthStore Co-founder, Scott Hillstrom, and CEO, Greg Starbird, were able to make a trip to our headquarters in Kenya! The trip was very successful and consisted of policy meetings, staff updates and field visits in the Western region. 

Because it's not always easy to get to the Western part of Kenya, so our franchisees in that area were very grateful for a visit from Scott and Greg.

During the clinic visits, our team was able to hear first-hand the trials and triumphs of our nurse fanchisees. Gathering this information is invaluable to us. As an organization, we're constantly working to better listen to our franchisees and improve operations.

One big take away was that a few of our franchisees are ready to take on more work! There is a great demand for their high-quality services and they're eager to open more clinics. Luckily, with the franchise model, this type of expansion is usually easy to do. The next step for our team will be to identify the franchisees wanting to take on more responsibility and help them achieve their goals of opening more clinics. 

In addition to our CEO and co-founder visiting Western clinics, we also brought along our Medical Director, Dr. Peter Okaalet and a long-time employee of our Kenyan NGO, Abraham Orare Were. Having their expertise on the journey will help us even more as we improve and expand our operations. 

Lastly, Scott, Greg, Dr. Okaalet and Abraham were also fortunate to visit the Sagam Hospital in Western Kenya. Our dear friends, Dr. Khama Rogo and Debora Rogo facilitated the tour and taught our staff more about the referral process and what it means to be part of a bigger healthcare system in Kenya. It was an eventful and enlightening experience for all involved. 

All in all, we're excited where things are headed for HealthStore and our CFW clinics. Looking forward to giving you the next update soon!

Take care,

The HealthStore Team

Co-founder and a franchisee outside of her clinic
Co-founder and a franchisee outside of her clinic
Sagam Hospital Visit
Sagam Hospital Visit
The team outside another beautiful CFW clinic
The team outside another beautiful CFW clinic
Co-founder speaks with a Western franchisee
Co-founder speaks with a Western franchisee

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