Providing Microloans for the Poor in Tanzania

Apr 4, 2013

Opportunity International's technology strategy in Tanzania

Opportunity’s strategy maximizes technology to engage the poor in their own communities, bringing financial services: 1) Closer: Establishment of a distribution channel within one kilometer of a client’s home or business, 2) Wider: Cell phone and agent banking increase financial inclusion, 3) Safer: Cashless banking reduces clients risk of loss or theft and allows them to earn interest and 4) Cheaper: Opportunity utilizes emerging technologies and customer feedback while continuously reducing costs. Opportunity’s technology team:

  •  integrated mobile money systems deployed by mobile phone service providers to enable clients to access and repay loan funds with the cell phones;
  • migrated e-mail systems in Tanzania to cloud based systems (remote management, standardization and virtualization) to provide stability, integrity and rapid deployment capabilities;
  • transitioned the loan portfolio to the T24 eMerge banking system to facilitate the growth of cashless banking which provides low cost, secure banking to formerly disenfranchised Tanzanians;
  • maintained high client meeting attendance rate amidst mobile banking technology, indicating that clients value training and mentoring they receive in Trust Group meetings. 



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Project Leader

Ian Haisley

Director of Online Strategy
Oak Brook, IL United States

Where is this project located?

Map of Providing Microloans for the Poor in Tanzania