Make Healthcare accesible to poor via Technology

Oct 8, 2012

A visit to UM Healthcare Trust-Narrative

The treatment of the patients and the clean atmosphere prevailing there touched me deep within.” – Muhammad Zaheer Khan (Volunteer UM Trust)

Interviewing Patient at UM Healthcare Trust

A visit to a hospital is a whole lot of experience in itself. A friend of mine when asked me to visit a hospital run by UM Trust invoked a great deal of curiosity. She then asked me for the volunteering opportunity at the hospital which I readily accepted. Reason being, the hospital was in a rural area of Mardan and the way my friend introduced the trust was worth volunteering for.The journey was long and on way we were talking about the country politics, religion and whole lot of other issues however; my host friend kept talking about UM trust and different aspects of its programmes and the hospital. This made us more inquisitive.

On reaching there, we were warmly welcomed by the staff and were duly introduced to the team and different facilities. I found that patients were documented in a unique way, something that is not usually practiced in Pakistan. They use Electronic Medical Records (EMR), which have a special module called SOAP. This is an acronym for Subjective, Objective, Assessment and Plan. The software development took place at National University of  Sciences and Technology (NUST), Islamabad, with collaboration of students and faculty members there. Through this, a patient is first seen by nursing staff who takes notes of patient present condition, including symptoms in narrative form. The patients are then asked to give vital signs and measurements including blood pressure, weight, height etc. This is termed as Objective analysis. A physician then sees the patient and does medical diagnosis called Analysis. He then gives medication, referrals, or further labs. This is referred to as Plan. All this data is saved through the software. The patients’ record can be shared online with volunteer physicians in other cities of Pakistan and abroad.
As a whole, the entire hospital presented a very bright look. The treatment of the patients and the clean atmosphere prevailing there touched me deep within. The behavior of doctor and nurses was worthy of commendations. They acted most wisely and ably in handling problems of the patients. When I came out of hospital, I realized that there is a whole lot of difference in the atmosphere that prevails inside and outside the hospital.

Group of volunteers having discussion with Chairman, Mumtaz Ali – UM Trust

I am glad for using this volunteering opportunity and wish such practices are emulated throughout Pakistan.

Article by Muhammad Zaheer Khan- Volunteer UM Healthcare Trust


Jul 5, 2012

Hope for three years old, Zeeshan

UM Healthcare Trust continues its efforts to treat the under-privileges in the best possible ways. We not only treat patients at the facility but also refer them to the specialists in the cities when required.


                            UM Trust treats patient diagnosis with Glucoma

A three years old, Zeeshan was presented at UM Healthcare Hospital with sensitivity to light cloudy look of eyes and eyes look larger than normal (enlarge eye ball).  Parents of patient were counseled and were immediately referred to qualified pediatric ophthalmologist. Ophthalmologist labeled the patient congenital hereditary dystrophy with Congenital glaucoma.It is characterized by improper development of eye drainage channels which leads to increase in intraoccular pressure. Due to increase introccular pressure the optic nerve damage. In 75% of patients the congenital glaucoma is bilateral and found most commonly in boys.
Common Symptoms are :

  • Excessive tearing (Epiphoria)
  • Sensitivity to light
  • Spasm are squeezing of eye lid

Pediatric Ophthalmologist advised beta blocker & carbonic anhydrase inhibitors among other medicines which are regularly provided free by UM Healthcare Hospital on monthly bases. With the coordination of UM Trust, an appointment for the patient surgery is setup with Lakson Medical Complex (Eye Hospital). We wish Zeeshan a quick recovery.


Jun 1, 2012

Newsletter May 2012

                                                                UM Healthcare Trust

                                                                       Newsletter May 2012


“ Approximately 25% of the total patients at UM Healthcare Trust are Hepatitis patients” – Dr.Qasim

Hepatitis: A Serious Concern


Viral Hepatitis is a serious global concern and one of the major challenges towards achieving the health, related United Nations Millennium Development Goals. It is leading to a significant increase in mortality rate worldwide. Pakistan has hepatitis as one of the ten communicable diseases. The WHO places over 15 million carriers of the virus in the country. The calculated cost of treating all carriers in Pakistan is well in excess of PKR 250 billion (WHO). In terms of mortality and cost, it is expected to dramatically increase over the next decade.

There are over 12 million carriers of Hepatitis virus in Pakistan as estimated by World Health Organization. This number is rising fast due to its unchecked spread in rural communities. There exist five type of hepatitis i.e A, B, C, D and E and of them, B and C are the leading cause of liver cancer.  A total of 7.4 per cent of population is infected with hepatitis of which 2.6 per cent are infected with hepatitis B while 4.7 per cent with hepatitis C.

The Hepatitis virus is caused by many factors including, but not limited to, person-to-person (fecal-oral), exposure to infective bodily fluids (blood, saliva, semen etc), and waterborne diseases. In rural Pakistan the tap water is still not prevalent and villagers still drink straight out of a well. At the same time, due to lack of central sewerage system in rural communities, the waste is stored in another well not far from the drinking water well. With such wells multiplied over thousands in rural communities, the problem of sewerage waste mixing with untreated drinking water rises and thus causes acute crisis and spread of Viral Hepatitis and other waterborne diseases in rural communities.

Although millions of Pakistanis are infected with the Hepatitis virus, there is a surprising dearth of information about its prevalence. Policymakers and health providers at the global, national and community level need accurate and timely data in order to gauge the effectiveness of existing policies and programs as well as to shape new ones.

Warm Welcome to Dr. Salman Khan

We are pleased to announce that , Dr.Salman Khan, has joined us to serve as a Medical Doctor on May 14th 2012. He has done his MBBS from Khyber Medical College, Peshawar, in 2009. We look forward to support to Mr. Salman Khan in his current assignment and wish him a happy association with the UM Healthcare Trust.


May 3, 2012

Is Healthcare A Luxury or Right?

Patient waiting for their turn at UM Trust
Patient waiting for their turn at UM Trust

Few days back I read a blog at UM Healthcare website, “UM Saves life of expecting mother and her baby”, and it really touched me as it is similar to what my family had experienced a year back when trying to save the life of my father.

How can I just forget that tragic day when my father became the victim of inefficient and disorganized healthcare system in the country? I along with my parents was visiting our family friends in another city.  On our way (Upon reaching Jehlum, GT Road) my father suffered a massive heart attack. He was feeling pain in his legs and lower back. Since it was daytime, around 1:20 pm and we were in city, we were optimistic that we will be able to acquire good emergency medial care but It turned out that WE WERE COMPLETELY WRONG.

First, we went to a medical hospital, which apparently looked like an organized building with excellent facade.  To my dismay, there was NO medical setup to tackle emergency cases.  To make it worst not even a single staff personnel was present at the information/registration counter.  After running around finding the staff member and nearly begging in front of them for help, I managed to arrange a bed for my father and after which he was given few injections and medicines. His condition kept deteriorating and the pain seemed not to subside. No doctor was available let alone cardiologist. We decide to arrange an ambulance to shift him to civil hospital, which proved to be even the bigger challenge. Just to hire a single ambulance, we had to rush to get the reference of local political person. No one bothered to care about the immense pain and tension we were going through. This took us about an hour to sort the issue and to get an ill-equipped ambulance.  << read more>>


Mar 30, 2012

A day at UM Healthcare Trust - Volunteer Experienc

I had heard about UM Trust health care couple of times through different sources but had never realized that how unique and zabrdast facility it could be until my recent visit to the facility.

On a Saturday morning, I joined UM team from Islamabad office for a day trip to the rural Mardan. On our way I was reminded that UM Trust was established and registered in May 2004  in the memory of Mrs. Umrana Mumtaz who died of cancer in 2003 as part of her will so therefore the medical checkup and facilities offered to the poor people of the area is totally free. The moment we entered the building which is almost 30 minutes drive from the Mardan city, I could see that mostly people belonged to the rural surroundings of the village. There were a large number of women and kids waiting for their turn in the waiting hall.

Patient waiting at Amphitheater UM Trust Hosptial

Patient waiting at Amphitheater UM Trust Hosptial


Masoor Ali (Volunteer UM Trust) spending day with Children at UM Trust

Masoor Ali (Volunteer UM Trust) spending day with Children at UM Trust

We were given a tour of the hospital and I was amazed to see how clean and systematic it was. Secondly, it is very technological advanced be it the internet facility, their online Medical Record system or automated medical lab with state of the art laboratory equipment. The staff seemed very committed and patient in dealing up with the patients and one of the staff members shared that on average they get around 110 patients every day.

Nursing Counter at UM Trust - Managing Electronic Medical Record
Nursing Counter at UM Trust – Managing Electronic Medical Record


Well-equiped Medical Labortary at UM Healthcare Trust

Well-equiped Medical Labortary at UM Healthcare Trust

I am totally inspired by the UM health Trust, their dedicated staff and the amazing work. It is certainly one of the best facilities for the deserving people in such a rural place. I wish I could speak the local language (Pashto) and could talk to the people there for more insights but I could see their satisfaction and trust on UM hospital. I had really good experience and got a lot of inspiration from UM Trust. I wish the team all very best and much success in their journey of community help and support in the health sector.

Written by:- Masoora Ali – A volunteer with UM Healthcare Trust


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UM Healthcare Trust

Islamabad, Punjab, Pakistan

Project Leader

Shamila Keyani

Islamabad, Pakistan

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