Maina Kio joined CFW in Kenya on 7th January 2012 as the Chief Development Officer with key responsibilities of managing the CFW operation in Kenya, business development for existing CFW clinics, and the roll out of new CFW clinics under a new business model.
Maina has over 15 years’ of progressive experience in Retail Management and Customer Service delivery with a proven track record of customer orientation and business acumen.
Prior to joining CFW in Kenya, Maina worked for Airtel, a leading Telecommunication firm in Africa, as the Head of Contact Experience in its Kenyan operation. He was responsible for Retail Management, Franchise Development and Customer Service. Previously he worked for Zain, Celtel, Kencell and Unilever in various senior management positions.
Maina holds BA degree from Kenyatta University, MBA from Moi University and General Management program from Wits Business School (SA).
We are very pleased to welcome Maina to our team in Kenya and wish him much success as he leads CFW to new heights in achieving its mission.
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